about 3-4 times and have not heard back at all. Its about to be 45 days and the matter has gotten worse. I received a letter by mail from the other servicer who the account was transferred to advising it was a mistake and the account was sent back to Village Capital. They has the decency to reach out to me. village capital has not reached or corrected the matter.

What the CFPB Record Shows About about 3-4 times and have not heard back at all. Its about to be 45 days and the matter has gotten worse. I received a letter by mail from the other servicer who the account was transferred to advising it was a mistake and the account was sent back to Village Capital. They has the decency to reach out to me. village capital has not reached or corrected the matter.

about 3-4 times and have not heard back at all. Its about to be 45 days and the matter has gotten worse. I received a letter by mail from the other servicer who the account was transferred to advising it was a mistake and the account was sent back to Village Capital. They has the decency to reach out to me. village capital has not reached or corrected the matter. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is There was , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, about 3-4 times and have not heard back at all. Its about to be 45 days and the matter has gotten worse. I received a letter by mail from the other servicer who the account was transferred to advising it was a mistake and the account was sent back to Village Capital. They has the decency to reach out to me. village capital has not reached or corrected the matter. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I got XXXX points back later that day. However", and the single most common underlying issue is "the score went down XXXX points due to a balance decrease".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating about 3-4 times and have not heard back at all. Its about to be 45 days and the matter has gotten worse. I received a letter by mail from the other servicer who the account was transferred to advising it was a mistake and the account was sent back to Village Capital. They has the decency to reach out to me. village capital has not reached or corrected the matter.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.