Total complaints
2
Filed since On X
2026 data Public-data reference. official source
a XXXX XXXX XXXX
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows a XXXX XXXX XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
a XXXX XXXX XXXX complaint mix by product
- that we 1 50.0% – 0% relief
- that they 1 50.0% – 0% relief
How a XXXX XXXX XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| that we had to be transferred to an XXXX XXXX XXXX with the explanation that XXXX was new and learning ''. Unfortunately | 1 |
| that they had no record of these charges being made | 1 |
Top States
| State | Complaints |
|---|---|
| has been advised of all this throughout the timeframe of this situation. Perhaps most shocking is that she too has failed to return phone messages and does not seem to really care about this situation. Such behavior worries me to no end. | 1 |
| to XXXX as Ally was no longer the legal owner or lien holder of the vehicle. 31 business days after the charges were posted | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| ignores repeated requests for dialogue on the subject of our mortgage | 1 |
| despite what my bank statements say. They could not transfer me to a more helpful department. They requested that I wait 20 days for these charges to show in my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About a XXXX XXXX XXXX
a XXXX XXXX XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is The situat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that we had to be transferred to an XXXX XXXX XXXX with the explanation that XXXX was new and learning ''. Unfortunately", and the single most common underlying issue is "ignores repeated requests for dialogue on the subject of our mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does a XXXX XXXX XXXX have?
a XXXX XXXX XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does a XXXX XXXX XXXX respond to complaints on time?
a XXXX XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about a XXXX XXXX XXXX?
The most common issue reported against a XXXX XXXX XXXX is "ignores repeated requests for dialogue on the subject of our mortgage" in the "that we had to be transferred to an XXXX XXXX XXXX with the explanation that XXXX was new and learning ''. Unfortunately" product category.
Read our methodology — how this data is sourced, computed, and verified.
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