Total complaints
1
Filed since Subs
2026 data Public-data reference. official source
a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again's complaint history from CFPB public records. 1 consumers have filed complaints since Subs. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Subs
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again complaint mix by product
- XXXX 1 100.0% – 0% relief
How a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| I was told to wait due to a backlog in the fraud department. I was told a call back can take up to a week and so I stopped calling | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and on the XXXX and days following | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again
a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Subs, and the most recent logged activity is Subsequent, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "and on the XXXX and days following".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again have?
a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again respond to complaints on time?
a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again has a 0% timely response rate to CFPB complaints.
What is the most common complaint about a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again?
The most common issue reported against a worker told me they couldnt give me any update over the phone but that there was a letter in the mail that should contain information on my case resolution. ( referring to the letter stating my case was being closed ). Due to the lack of response from the number on the letter i resorted to contacting the debit card service number again is "and on the XXXX and days following" in the "XXXX" product category.
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