Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a validation letter of the debt's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a validation letter of the debt's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they told me that I am responsible for the amount due '' because someone named XXXX XXXX called on XX/XX/XXXX and opened the account with the unpaid balance under my name and my social security | 1 |
| State | Complaints |
|---|---|
| a copy of the signed contract of the account and all other documentation they could have | 1 |
| Issue | Complaints |
|---|---|
| even she didn't open this account under my name | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a validation letter of the debt has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a validation letter of the debt reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they told me that I am responsible for the amount due '' because someone named XXXX XXXX called on XX/XX/XXXX and opened the account with the unpaid balance under my name and my social security", and the single most common underlying issue is "even she didn't open this account under my name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a validation letter of the debt: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a validation letter of the debt has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a validation letter of the debt has a 0% timely response rate to CFPB complaints.
The most common issue reported against a validation letter of the debt is "even she didn't open this account under my name" in the "they told me that I am responsible for the amount due '' because someone named XXXX XXXX called on XX/XX/XXXX and opened the account with the unpaid balance under my name and my social security" product category.
Read our methodology — how this data is sourced, computed, and verified.