2026 data Public-data reference. official source

a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING's complaint history from CFPB public records. 1 consumers have filed complaints since Each. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Each
Since

Total complaints

1

Filed since Each

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING complaint mix by product

Total complaints: 1

a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). we receive: 1 complaints (100.0%), resolution 0.0% we receive 100.0%
  • we receive 1 100.0% 0% relief

How a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
we receive conflicting 1

Top States

State Complaints
INC.,GA,XXXXX,,Consent provided,Web,2023-03-02,Closed with explanation,Yes,N/A,6641301 1

Top Issues

Issue Complaints
and outright misleading answers 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING

a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Each, and the most recent logged activity is Each time , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we receive conflicting", and the single most common underlying issue is "and outright misleading answers".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING have?

a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING respond to complaints on time?

a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has a 0% timely response rate to CFPB complaints.

What is the most common complaint about a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING?

The most common issue reported against a supervisor told me the Advocacy Unit is still researching the matter and she could not give an expected completion date. I told her I will file a complaint with the CFPB today.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING is "and outright misleading answers" in the "we receive conflicting" product category.

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