Total complaints
1
Filed since 14.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a subordination agreement was not obtained by the servicer of your existing loan at the time of origination in order for this new loan to obtain first lien position on subject property. As such the existing loan referenced in your correspondence's complaint history from CFPB public records. 1 consumers have filed complaints since 14. . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 14.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a subordination agreement was not obtained by the servicer of your existing loan at the time of origination in order for this new loan to obtain first lien position on subject property. As such the existing loan referenced in your correspondence's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| showing no understanding of the issues and without our permission | 1 |
| State | Complaints |
|---|---|
| ending in ... XXXX | 1 |
| Issue | Complaints |
|---|---|
| consent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a subordination agreement was not obtained by the servicer of your existing loan at the time of origination in order for this new loan to obtain first lien position on subject property. As such the existing loan referenced in your correspondence has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 14. , and the most recent logged activity is 14. Still , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a subordination agreement was not obtained by the servicer of your existing loan at the time of origination in order for this new loan to obtain first lien position on subject property. As such the existing loan referenced in your correspondence reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "showing no understanding of the issues and without our permission", and the single most common underlying issue is "consent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a subordination agreement was not obtained by the servicer of your existing loan at the time of origination in order for this new loan to obtain first lien position on subject property. As such the existing loan referenced in your correspondence: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a subordination agreement was not obtained by the servicer of your existing loan at the time of origination in order for this new loan to obtain first lien position on subject property. As such the existing loan referenced in your correspondence has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a subordination agreement was not obtained by the servicer of your existing loan at the time of origination in order for this new loan to obtain first lien position on subject property. As such the existing loan referenced in your correspondence has a 0% timely response rate to CFPB complaints.
The most common issue reported against a subordination agreement was not obtained by the servicer of your existing loan at the time of origination in order for this new loan to obtain first lien position on subject property. As such the existing loan referenced in your correspondence is "consent" in the "showing no understanding of the issues and without our permission" product category.
Read our methodology — how this data is sourced, computed, and verified.