Total complaints
1
Filed since All
2026 data Public-data reference. official source
a single parent
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a single parent's complaint history from CFPB public records. 1 consumers have filed complaints since All. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
All
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
a single parent complaint mix by product
- I have 1 100.0% – 0% relief
How a single parent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I have done since Hurricane Irma is to try to keep my house. As referenced above my mortgage was current until I entered into the eight months forbearance agreement due to hardship because of the storm. If I thought that Seterus Inc. was not going to help me with the forbearance payment through a repayment plan or a modification | 1 |
Top States
| State | Complaints |
|---|---|
| and I have a minor child living with me. I have been in my home for over 21 years and I would like to keep it. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but instead they were creating a bigger hardship for me since there is no way that I can come up with a lump sum of {$23000.00}. In addition | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About a single parent
a single parent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to All, and the most recent logged activity is All, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a single parent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have done since Hurricane Irma is to try to keep my house. As referenced above my mortgage was current until I entered into the eight months forbearance agreement due to hardship because of the storm. If I thought that Seterus Inc. was not going to help me with the forbearance payment through a repayment plan or a modification", and the single most common underlying issue is "but instead they were creating a bigger hardship for me since there is no way that I can come up with a lump sum of {$23000.00}. In addition".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a single parent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does a single parent have?
a single parent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does a single parent respond to complaints on time?
a single parent has a 0% timely response rate to CFPB complaints.
What is the most common complaint about a single parent?
The most common issue reported against a single parent is "but instead they were creating a bigger hardship for me since there is no way that I can come up with a lump sum of {$23000.00}. In addition" in the "I have done since Hurricane Irma is to try to keep my house. As referenced above my mortgage was current until I entered into the eight months forbearance agreement due to hardship because of the storm. If I thought that Seterus Inc. was not going to help me with the forbearance payment through a repayment plan or a modification" product category.
Read our methodology — how this data is sourced, computed, and verified.
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