Total complaints
1
Filed since Cont
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a similar offer can still be accessed publicly's complaint history from CFPB public records. 1 consumers have filed complaints since Cont. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Cont
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a similar offer can still be accessed publicly's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| US Bank now claims ( as of XX/XX/XXXX ) that the offer was targeted and my address did not qualify. This contradicts the terms of the offer and the information provided by multiple representatives. I have screenshots and video evidence of the offer | 1 |
| State | Complaints |
|---|---|
| indicating no targeting or exclusivity was intended. This situation demands immediate resolution | 1 |
| Issue | Complaints |
|---|---|
| in a branch or over the phone by XX/XX/XXXX with an opening deposit of {$25.00}. Then complete the following steps within 90 days of account opening to earn your {$300.00} or {$500.00} bonus : 1 ) Enroll in the U.S. Bank Mobile App or online banking ; 2 ) Complete two or more direct deposits. Your bonus is determined by the total amount of your direct deposits : Earn {$300.00} when your direct deposits total {$5000.00} to {$9900.00} ; Earn {$500.00} when your direct deposits total {$10000.00} or more. '' Additionally | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a similar offer can still be accessed publicly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Cont, and the most recent logged activity is Contrary t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a similar offer can still be accessed publicly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "US Bank now claims ( as of XX/XX/XXXX ) that the offer was targeted and my address did not qualify. This contradicts the terms of the offer and the information provided by multiple representatives. I have screenshots and video evidence of the offer", and the single most common underlying issue is "in a branch or over the phone by XX/XX/XXXX with an opening deposit of {$25.00}. Then complete the following steps within 90 days of account opening to earn your {$300.00} or {$500.00} bonus : 1 ) Enroll in the U.S. Bank Mobile App or online banking ; 2 ) Complete two or more direct deposits. Your bonus is determined by the total amount of your direct deposits : Earn {$300.00} when your direct deposits total {$5000.00} to {$9900.00} ; Earn {$500.00} when your direct deposits total {$10000.00} or more. '' Additionally".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a similar offer can still be accessed publicly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a similar offer can still be accessed publicly has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a similar offer can still be accessed publicly has a 0% timely response rate to CFPB complaints.
The most common issue reported against a similar offer can still be accessed publicly is "in a branch or over the phone by XX/XX/XXXX with an opening deposit of {$25.00}. Then complete the following steps within 90 days of account opening to earn your {$300.00} or {$500.00} bonus : 1 ) Enroll in the U.S. Bank Mobile App or online banking ; 2 ) Complete two or more direct deposits. Your bonus is determined by the total amount of your direct deposits : Earn {$300.00} when your direct deposits total {$5000.00} to {$9900.00} ; Earn {$500.00} when your direct deposits total {$10000.00} or more. '' Additionally" in the "US Bank now claims ( as of XX/XX/XXXX ) that the offer was targeted and my address did not qualify. This contradicts the terms of the offer and the information provided by multiple representatives. I have screenshots and video evidence of the offer" product category.
Read our methodology — how this data is sourced, computed, and verified.