Total complaints
1
Filed since A su
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a rep told me once you use the card once with the merchant's complaint history from CFPB public records. 1 consumers have filed complaints since A su. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since A su
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a rep told me once you use the card once with the merchant's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| that kept charging the card without my knowledge. The second I realized | 1 |
| State | Complaints |
|---|---|
| you gave the permission permanently. This is a load of XXXX | 1 |
| Issue | Complaints |
|---|---|
| but it was already past due. I tried explaining that this was unauthorized use of the card. I also explained that due to the nature of us closing on a house within 30 days | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a rep told me once you use the card once with the merchant has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A su, and the most recent logged activity is A subscrip, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a rep told me once you use the card once with the merchant reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that kept charging the card without my knowledge. The second I realized", and the single most common underlying issue is "but it was already past due. I tried explaining that this was unauthorized use of the card. I also explained that due to the nature of us closing on a house within 30 days".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a rep told me once you use the card once with the merchant: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a rep told me once you use the card once with the merchant has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a rep told me once you use the card once with the merchant has a 0% timely response rate to CFPB complaints.
The most common issue reported against a rep told me once you use the card once with the merchant is "but it was already past due. I tried explaining that this was unauthorized use of the card. I also explained that due to the nature of us closing on a house within 30 days" in the "that kept charging the card without my knowledge. The second I realized" product category.
Read our methodology — how this data is sourced, computed, and verified.