Total complaints
16
Filed since ( E
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows a renewed ability and willingness to repay the loan ; and ( II ) the requirements of the loan rehabilitation program described in subclause ( I ) are successfully met.'s complaint history from CFPB public records. 16 consumers have filed complaints since ( E . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
16
Filed since ( E
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a renewed ability and willingness to repay the loan ; and ( II ) the requirements of the loan rehabilitation program described in subclause ( I ) are successfully met.'s 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a consumer may request a financial institution to remove from a consumer report a reported default regarding a private education loan | 14 |
| a consumermay request a financial institution to remove from a consumer report a reported default regarding a private education loan | 1 |
| a consumer may request a financial institution to remove from a consumer report a reported default regarding a private XXXX loan | 1 |
| Issue | Complaints |
|---|---|
| if ( I ) the financial institution chooses to offer a loan rehabilitation program which includes | 14 |
| if -- ( I ) the financial institution chooses to offer a loan rehabilitation program which includes | 1 |
| if- ( I ) the financial institution chooses to offer a loan rehabilitation program which includes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a renewed ability and willingness to repay the loan ; and ( II ) the requirements of the loan rehabilitation program described in subclause ( I ) are successfully met. has accumulated 16 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( E , and the most recent logged activity is 15 USC 168, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a renewed ability and willingness to repay the loan ; and ( II ) the requirements of the loan rehabilitation program described in subclause ( I ) are successfully met. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a consumer may request a financial institution to remove from a consumer report a reported default regarding a private education loan", and the single most common underlying issue is "if ( I ) the financial institution chooses to offer a loan rehabilitation program which includes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a renewed ability and willingness to repay the loan ; and ( II ) the requirements of the loan rehabilitation program described in subclause ( I ) are successfully met.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a renewed ability and willingness to repay the loan ; and ( II ) the requirements of the loan rehabilitation program described in subclause ( I ) are successfully met. has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
a renewed ability and willingness to repay the loan ; and ( II ) the requirements of the loan rehabilitation program described in subclause ( I ) are successfully met. has a 0% timely response rate to CFPB complaints.
The most common issue reported against a renewed ability and willingness to repay the loan ; and ( II ) the requirements of the loan rehabilitation program described in subclause ( I ) are successfully met. is "if ( I ) the financial institution chooses to offer a loan rehabilitation program which includes" in the "a consumer may request a financial institution to remove from a consumer report a reported default regarding a private education loan" product category.
Read our methodology — how this data is sourced, computed, and verified.