Total complaints
1
Filed since From
2026 data Public-data reference. official source
a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday's complaint history from CFPB public records. 1 consumers have filed complaints since From. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
From
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday complaint mix by product
- XX/XX/XXXX 1 100.0% – 0% relief
How a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I am a Senior Account Specialist with Comenity Bank. Your concerns were escalated to me. Please accept our apologies for any inconvenience you've experienced. New cardholders will receive 30 % off their first purchase. For us to best assist you with this concern | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday
a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to From, and the most recent logged activity is From : Com, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "I am a Senior Account Specialist with Comenity Bank. Your concerns were escalated to me. Please accept our apologies for any inconvenience you've experienced. New cardholders will receive 30 % off their first purchase. For us to best assist you with this concern".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday have?
a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday respond to complaints on time?
a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday has a 0% timely response rate to CFPB complaints.
What is the most common complaint about a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday?
The most common issue reported against a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday is "I am a Senior Account Specialist with Comenity Bank. Your concerns were escalated to me. Please accept our apologies for any inconvenience you've experienced. New cardholders will receive 30 % off their first purchase. For us to best assist you with this concern" in the "XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
