Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| {$120.00} | 1 |
| State | Complaints |
|---|---|
| ftc report number and affidavit | 1 |
| Issue | Complaints |
|---|---|
| {$100.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This was d, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "{$120.00}", and the single most common underlying issue is "{$100.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline has a 0% timely response rate to CFPB complaints.
The most common issue reported against a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline is "{$100.00}" in the "{$120.00}" product category.
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