Total complaints
1
Filed since NAVY
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a misleading collection pursuant to 12 CFR 1006.18 ( c ) ( 1 ) and 15 USC 1692e////// EVEN AFTER THE ALLEGED LOAN WAS PAID IN FULL's complaint history from CFPB public records. 1 consumers have filed complaints since NAVY. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since NAVY
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a misleading collection pursuant to 12 CFR 1006.18 ( c ) ( 1 ) and 15 USC 1692e////// EVEN AFTER THE ALLEGED LOAN WAS PAID IN FULL's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| therefore NAVY FEDERAL CREDIT UNION and its agents are civilly and criminally liable under 15 USC 1611 and 15 USC 1640 ////// I sent NAVY FEDERAL multiple letters requesting the name and address of the ORIGINAL CREDITOR with no success. //// Pursuant to 12 CFR 1006.38 ( c ) the FDCPA under Disputes and Requests for original-creditor information. Upon receipt of a request for the name and address of the ORIGINAL CREDITOR submitted by the consumer in writing within the validation period | 1 |
| State | Complaints |
|---|---|
| NAVY FEDERAL IS UNABLE AND REFUSED TO SURRENDER THE ORIGINAL INSTRUMENT ( Promissory note ) AS MANDATED UNDER California Commercial Code 3501 ( b ) ( 2 ) and UCC 3-501/////,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,CA,92040,Servicemember,Consent provided,Web,2021-11-16,Closed with explanation,Yes,N/A,4918962 | 1 |
| Issue | Complaints |
|---|---|
| collected the FULL amount of the alleged debt ( nearly {$12000.00} ) ////// NAVY FEDERAL furnished deceptive forms under 15 USC 1692j and 12 CFR 1006.30 ( e ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a misleading collection pursuant to 12 CFR 1006.18 ( c ) ( 1 ) and 15 USC 1692e////// EVEN AFTER THE ALLEGED LOAN WAS PAID IN FULL has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to NAVY, and the most recent logged activity is NAVY FEDER, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a misleading collection pursuant to 12 CFR 1006.18 ( c ) ( 1 ) and 15 USC 1692e////// EVEN AFTER THE ALLEGED LOAN WAS PAID IN FULL reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "therefore NAVY FEDERAL CREDIT UNION and its agents are civilly and criminally liable under 15 USC 1611 and 15 USC 1640 ////// I sent NAVY FEDERAL multiple letters requesting the name and address of the ORIGINAL CREDITOR with no success. //// Pursuant to 12 CFR 1006.38 ( c ) the FDCPA under Disputes and Requests for original-creditor information. Upon receipt of a request for the name and address of the ORIGINAL CREDITOR submitted by the consumer in writing within the validation period", and the single most common underlying issue is "collected the FULL amount of the alleged debt ( nearly {$12000.00} ) ////// NAVY FEDERAL furnished deceptive forms under 15 USC 1692j and 12 CFR 1006.30 ( e )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a misleading collection pursuant to 12 CFR 1006.18 ( c ) ( 1 ) and 15 USC 1692e////// EVEN AFTER THE ALLEGED LOAN WAS PAID IN FULL: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a misleading collection pursuant to 12 CFR 1006.18 ( c ) ( 1 ) and 15 USC 1692e////// EVEN AFTER THE ALLEGED LOAN WAS PAID IN FULL has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a misleading collection pursuant to 12 CFR 1006.18 ( c ) ( 1 ) and 15 USC 1692e////// EVEN AFTER THE ALLEGED LOAN WAS PAID IN FULL has a 0% timely response rate to CFPB complaints.
The most common issue reported against a misleading collection pursuant to 12 CFR 1006.18 ( c ) ( 1 ) and 15 USC 1692e////// EVEN AFTER THE ALLEGED LOAN WAS PAID IN FULL is "collected the FULL amount of the alleged debt ( nearly {$12000.00} ) ////// NAVY FEDERAL furnished deceptive forms under 15 USC 1692j and 12 CFR 1006.30 ( e )" in the "therefore NAVY FEDERAL CREDIT UNION and its agents are civilly and criminally liable under 15 USC 1611 and 15 USC 1640 ////// I sent NAVY FEDERAL multiple letters requesting the name and address of the ORIGINAL CREDITOR with no success. //// Pursuant to 12 CFR 1006.38 ( c ) the FDCPA under Disputes and Requests for original-creditor information. Upon receipt of a request for the name and address of the ORIGINAL CREDITOR submitted by the consumer in writing within the validation period" product category.
Read our methodology — how this data is sourced, computed, and verified.