Total complaints
1
Filed since Coin
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a member of 15 years was on his own to figure it out. Luckily's complaint history from CFPB public records. 1 consumers have filed complaints since Coin. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Coin
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a member of 15 years was on his own to figure it out. Luckily's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but I was stuck | 1 |
| State | Complaints |
|---|---|
| the lady at the hotel desk worked something out to get me a room or I would have been sleeping on that bench.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,IL,62226,Servicemember,Consent provided,Web,2019-11-10,Closed with explanation,Yes,N/A,3434259 | 1 |
| Issue | Complaints |
|---|---|
| at a hotel with no way to get a room. They could not reactivate my card because somehow a new card had been activated. I honestly thought I would have to sleep on a bench at the airport until family could pick me up the next day. I demanded that USAA do something to make this right because I believed USAA had a problem that caused this. There was no possible resolution. I called the Executive Support Team '' the next day and while they were apologetic | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a member of 15 years was on his own to figure it out. Luckily has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Coin, and the most recent logged activity is Coincidenc, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a member of 15 years was on his own to figure it out. Luckily reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but I was stuck", and the single most common underlying issue is "at a hotel with no way to get a room. They could not reactivate my card because somehow a new card had been activated. I honestly thought I would have to sleep on a bench at the airport until family could pick me up the next day. I demanded that USAA do something to make this right because I believed USAA had a problem that caused this. There was no possible resolution. I called the Executive Support Team '' the next day and while they were apologetic".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a member of 15 years was on his own to figure it out. Luckily: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a member of 15 years was on his own to figure it out. Luckily has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a member of 15 years was on his own to figure it out. Luckily has a 0% timely response rate to CFPB complaints.
The most common issue reported against a member of 15 years was on his own to figure it out. Luckily is "at a hotel with no way to get a room. They could not reactivate my card because somehow a new card had been activated. I honestly thought I would have to sleep on a bench at the airport until family could pick me up the next day. I demanded that USAA do something to make this right because I believed USAA had a problem that caused this. There was no possible resolution. I called the Executive Support Team '' the next day and while they were apologetic" in the "but I was stuck" product category.
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