a male came on the phone. He quickly stated that they could beat whatever rate I was getting eventhough I had already explained that I was refinancing the loan to get rid of their harassment. Multiple times I requested that they stop calling me and that they are harassing me and he kept trying to convince me to refinance with them. I've had mortgages since XXXX and Rocket Mortgage now joins XXXX as the only companies that harass their customers to try to get them to refinance. This company needs to be stopped! They only had my loan for two months and it was constant harassment and pressure. They need to be investigated and stopped from this behavior.,,Rocket Mortgage

What the CFPB Record Shows About a male came on the phone. He quickly stated that they could beat whatever rate I was getting eventhough I had already explained that I was refinancing the loan to get rid of their harassment. Multiple times I requested that they stop calling me and that they are harassing me and he kept trying to convince me to refinance with them. I've had mortgages since XXXX and Rocket Mortgage now joins XXXX as the only companies that harass their customers to try to get them to refinance. This company needs to be stopped! They only had my loan for two months and it was constant harassment and pressure. They need to be investigated and stopped from this behavior.,,Rocket Mortgage

a male came on the phone. He quickly stated that they could beat whatever rate I was getting eventhough I had already explained that I was refinancing the loan to get rid of their harassment. Multiple times I requested that they stop calling me and that they are harassing me and he kept trying to convince me to refinance with them. I've had mortgages since XXXX and Rocket Mortgage now joins XXXX as the only companies that harass their customers to try to get them to refinance. This company needs to be stopped! They only had my loan for two months and it was constant harassment and pressure. They need to be investigated and stopped from this behavior.,,Rocket Mortgage has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After this, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, a male came on the phone. He quickly stated that they could beat whatever rate I was getting eventhough I had already explained that I was refinancing the loan to get rid of their harassment. Multiple times I requested that they stop calling me and that they are harassing me and he kept trying to convince me to refinance with them. I've had mortgages since XXXX and Rocket Mortgage now joins XXXX as the only companies that harass their customers to try to get them to refinance. This company needs to be stopped! They only had my loan for two months and it was constant harassment and pressure. They need to be investigated and stopped from this behavior.,,Rocket Mortgage reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I decided to contact my long-time mortgage broker and asked him to start a refinance of this mortgage to rid myself of Rocket Mortgage. This was in early XX/XX/XXXX. On XX/XX/XXXX", and the single most common underlying issue is "XX/XX/XXXX. I also received an email from XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a male came on the phone. He quickly stated that they could beat whatever rate I was getting eventhough I had already explained that I was refinancing the loan to get rid of their harassment. Multiple times I requested that they stop calling me and that they are harassing me and he kept trying to convince me to refinance with them. I've had mortgages since XXXX and Rocket Mortgage now joins XXXX as the only companies that harass their customers to try to get them to refinance. This company needs to be stopped! They only had my loan for two months and it was constant harassment and pressure. They need to be investigated and stopped from this behavior.,,Rocket Mortgage: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.