Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a house we purchased after we moved out of XXXX XXXX. We receive other tax statements and account notices on our current New York address. It was very bizarre that the XXXX address was used when we have since purchased a home with Chase at XXXX XXXX and have since even moved twice from XXXX and receive our statements at XXXX XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a house we purchased after we moved out of XXXX XXXX. We receive other tax statements and account notices on our current New York address. It was very bizarre that the XXXX address was used when we have since purchased a home with Chase at XXXX XXXX and have since even moved twice from XXXX and receive our statements at XXXX XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX went into the XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX NY XXXX address for over 2 years now. Anyway | 1 |
| Issue | Complaints |
|---|---|
| I saw the receipt and noticed that on it was an address for XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a house we purchased after we moved out of XXXX XXXX. We receive other tax statements and account notices on our current New York address. It was very bizarre that the XXXX address was used when we have since purchased a home with Chase at XXXX XXXX and have since even moved twice from XXXX and receive our statements at XXXX XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX and I, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a house we purchased after we moved out of XXXX XXXX. We receive other tax statements and account notices on our current New York address. It was very bizarre that the XXXX address was used when we have since purchased a home with Chase at XXXX XXXX and have since even moved twice from XXXX and receive our statements at XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX went into the XXXX", and the single most common underlying issue is "I saw the receipt and noticed that on it was an address for XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a house we purchased after we moved out of XXXX XXXX. We receive other tax statements and account notices on our current New York address. It was very bizarre that the XXXX address was used when we have since purchased a home with Chase at XXXX XXXX and have since even moved twice from XXXX and receive our statements at XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a house we purchased after we moved out of XXXX XXXX. We receive other tax statements and account notices on our current New York address. It was very bizarre that the XXXX address was used when we have since purchased a home with Chase at XXXX XXXX and have since even moved twice from XXXX and receive our statements at XXXX XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a house we purchased after we moved out of XXXX XXXX. We receive other tax statements and account notices on our current New York address. It was very bizarre that the XXXX address was used when we have since purchased a home with Chase at XXXX XXXX and have since even moved twice from XXXX and receive our statements at XXXX XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against a house we purchased after we moved out of XXXX XXXX. We receive other tax statements and account notices on our current New York address. It was very bizarre that the XXXX address was used when we have since purchased a home with Chase at XXXX XXXX and have since even moved twice from XXXX and receive our statements at XXXX XXXX XXXX is "I saw the receipt and noticed that on it was an address for XXXX XXXX" in the "XXXX went into the XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.