Total complaints
1
Filed since My p
2026 data Public-data reference. official source
a finance charge on the {$460.00} balance due
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a finance charge on the {$460.00} balance due's complaint history from CFPB public records. 1 consumers have filed complaints since My p. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My p
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
a finance charge on the {$460.00} balance due complaint mix by product
- BOA executed 1 100.0% – 0% relief
How a finance charge on the {$460.00} balance due's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| BOA executed the cash transfer from my rewards account to the credit card as I had directed. However | 1 |
Top States
| State | Complaints |
|---|---|
| plus a report to the credit bureaus if the eventual minimum payment was more than 30 days late. The bank representative also told me that their policy is to treat a cash transfer from the rewards account into the credit card balance as a CREDIT to the balance due - and not as a PAYMENT of the balance due. I do not understand the difference | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I noticed that the bank was still showing that I had not made even the minimum payment due for XXXX for that credit card. I called BOA and was told that the {$460.00} cash transfer from my rewards account into my credit card did not count as a payment on the XXXX statement balance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About a finance charge on the {$460.00} balance due
a finance charge on the {$460.00} balance due has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My p, and the most recent logged activity is My payment, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a finance charge on the {$460.00} balance due reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "BOA executed the cash transfer from my rewards account to the credit card as I had directed. However", and the single most common underlying issue is "I noticed that the bank was still showing that I had not made even the minimum payment due for XXXX for that credit card. I called BOA and was told that the {$460.00} cash transfer from my rewards account into my credit card did not count as a payment on the XXXX statement balance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a finance charge on the {$460.00} balance due: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does a finance charge on the {$460.00} balance due have?
a finance charge on the {$460.00} balance due has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does a finance charge on the {$460.00} balance due respond to complaints on time?
a finance charge on the {$460.00} balance due has a 0% timely response rate to CFPB complaints.
What is the most common complaint about a finance charge on the {$460.00} balance due?
The most common issue reported against a finance charge on the {$460.00} balance due is "I noticed that the bank was still showing that I had not made even the minimum payment due for XXXX for that credit card. I called BOA and was told that the {$460.00} cash transfer from my rewards account into my credit card did not count as a payment on the XXXX statement balance" in the "BOA executed the cash transfer from my rewards account to the credit card as I had directed. However" product category.
Read our methodology — how this data is sourced, computed, and verified.
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