Total complaints
20
Filed since ( 4
2026 data Public-data reference. official source
a debt collector may not communicate
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows a debt collector may not communicate's complaint history from CFPB public records. 20 consumers have filed complaints since ( 4 . The company has a 0% timely response rate and has provided relief in 0% of cases.
20
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
( 4
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
a debt collector may not communicate complaint mix by product
- a debt 11 55.0% – 0% relief
- a debt 3 15.0% – 0% relief
- a debt 3 15.0% – 0% relief
- without my 1 5.0% – 0% relief
- which is 1 5.0% – 0% relief
- when it 1 5.0% – 0% relief
How a debt collector may not communicate's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a debt collector may not communicate with a consumer in connection with the collection of any debt ( 1 ) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary | 11 |
| a debt collector may not communicate with a consumer in connection with the collection of any debt- ( 1 ) At any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary | 3 |
| a debt collector may not communicate with a consumer in connection with the collection of any debt ( XXXX ) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary | 3 |
| without my express consent to do so | 1 |
| which is causing me distress and causing me to be denied credit | 1 |
| when it comes to other family members | 1 |
Top States
| State | Complaints |
|---|---|
| in connection with the collection of any debt | 20 |
Top Issues
| Issue | Complaints |
|---|---|
| local time at the consumers location ( b ) Communication with third parties Except as provided in section 1692b of this title | 13 |
| local time at the consumers location ; ( b ) Communication with third parties except as provided in section 804 | 3 |
| 15 USC 1692c ( b ) and 1692e ( 10 ) 15 USC 1692c ( b ) ( b ) Communication with third parties Except as provided in section 1692b of this title | 1 |
| pursuant to violation of 15 USC 1692c ( b ) - ( b ) Communication with third parties Except as provided in section 1692b of this title | 1 |
| local time at the consumers location ( b ) Communication with third parties Except as provided in section XXXX of this title | 1 |
| the rules change. A collector can call these third parties solely for the purpose of seeking location information of the debt. The collector is prohibited from disclosing where they are calling from or what they are calling about. The collector must not disclose the debt to this third party. The only legitimate reason a collector has to make third party communication is to verify a consumer debtors whereabouts. 1692-1692p 805b Communication with third parties Except as provided in section 1692b of this title | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About a debt collector may not communicate
a debt collector may not communicate has accumulated 20 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 20 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 4 , and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a debt collector may not communicate reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a debt collector may not communicate with a consumer in connection with the collection of any debt ( 1 ) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary", and the single most common underlying issue is "local time at the consumers location ( b ) Communication with third parties Except as provided in section 1692b of this title".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a debt collector may not communicate: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does a debt collector may not communicate have?
a debt collector may not communicate has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
Does a debt collector may not communicate respond to complaints on time?
a debt collector may not communicate has a 0% timely response rate to CFPB complaints.
What is the most common complaint about a debt collector may not communicate?
The most common issue reported against a debt collector may not communicate is "local time at the consumers location ( b ) Communication with third parties Except as provided in section 1692b of this title" in the "a debt collector may not communicate with a consumer in connection with the collection of any debt ( 1 ) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary" product category.
Read our methodology — how this data is sourced, computed, and verified.
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