Total complaints
1
Filed since We o
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a credit history ding's complaint history from CFPB public records. 1 consumers have filed complaints since We o. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We o
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a credit history ding's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so depositing the money was not an option as long as our account was overdrawn by {$36.00} due to the returned item fee. We decided that the best option would be to go into the gym and pay the {$10.00} in person. My husband went into our local XX/XX/XXXXXXXX on XX/XX/XXXXand attempted to pay the {$10.00}. They told him he couldn't because the payment system is automatic and that it will try to pull from the checking account again anyway. Truist said that the only way they could waive the fee was if XX/XX/XXXX contacted them to say that the charge attempt was invalid. When we requested this of XX/XX/XXXX due to our circumstances | 1 |
| State | Complaints |
|---|---|
| and a XXXX ding because we couldn't afford to pay {$10.00} at the right time in the middle of a pandemic. If we couldn't afford to pay {$10.00} | 1 |
| Issue | Complaints |
|---|---|
| again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a credit history ding has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We o, and the most recent logged activity is We only ha, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a credit history ding reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so depositing the money was not an option as long as our account was overdrawn by {$36.00} due to the returned item fee. We decided that the best option would be to go into the gym and pay the {$10.00} in person. My husband went into our local XX/XX/XXXXXXXX on XX/XX/XXXXand attempted to pay the {$10.00}. They told him he couldn't because the payment system is automatic and that it will try to pull from the checking account again anyway. Truist said that the only way they could waive the fee was if XX/XX/XXXX contacted them to say that the charge attempt was invalid. When we requested this of XX/XX/XXXX due to our circumstances", and the single most common underlying issue is "again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a credit history ding: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a credit history ding has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a credit history ding has a 0% timely response rate to CFPB complaints.
The most common issue reported against a credit history ding is "again" in the "so depositing the money was not an option as long as our account was overdrawn by {$36.00} due to the returned item fee. We decided that the best option would be to go into the gym and pay the {$10.00} in person. My husband went into our local XX/XX/XXXXXXXX on XX/XX/XXXXand attempted to pay the {$10.00}. They told him he couldn't because the payment system is automatic and that it will try to pull from the checking account again anyway. Truist said that the only way they could waive the fee was if XX/XX/XXXX contacted them to say that the charge attempt was invalid. When we requested this of XX/XX/XXXX due to our circumstances" product category.
Read our methodology — how this data is sourced, computed, and verified.