Total complaints
1
Filed since Last
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a copy of a document given to the alleged debtor while the account was active's complaint history from CFPB public records. 1 consumers have filed complaints since Last. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Last
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a copy of a document given to the alleged debtor while the account was active's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am formally requesting a copy of the DEBT PURCHASE AGREEMENT associated with the account listed below | 1 |
| State | Complaints |
|---|---|
| demonstrating that the debt was in fact incurred by the debtor. If the debt was incurred under a revolving credit account | 1 |
| Issue | Complaints |
|---|---|
| reasons I need to review said relevant terms and conditions surrounding this debt include | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a copy of a document given to the alleged debtor while the account was active has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Last, and the most recent logged activity is Lastly, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a copy of a document given to the alleged debtor while the account was active reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am formally requesting a copy of the DEBT PURCHASE AGREEMENT associated with the account listed below", and the single most common underlying issue is "reasons I need to review said relevant terms and conditions surrounding this debt include".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a copy of a document given to the alleged debtor while the account was active: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a copy of a document given to the alleged debtor while the account was active has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a copy of a document given to the alleged debtor while the account was active has a 0% timely response rate to CFPB complaints.
The most common issue reported against a copy of a document given to the alleged debtor while the account was active is "reasons I need to review said relevant terms and conditions surrounding this debt include" in the "I am formally requesting a copy of the DEBT PURCHASE AGREEMENT associated with the account listed below" product category.
Read our methodology — how this data is sourced, computed, and verified.