Total complaints
3
Filed since Cons
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows a charge-off listed as open's complaint history from CFPB public records. 3 consumers have filed complaints since Cons. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Cons
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a charge-off listed as open's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| unverifiability | 1 |
| CA XXXX Incorrect Personal Information Previous Address : XX/XX/XXXX Account involved in litigation : XXXX XXXX Account Number : XXXX Please remove it from my credit report. This account contains inaccurate information | 1 |
| I demand the immediate deletion of the following items from my credit report : Account involved in litigation | 1 |
| State | Complaints |
|---|---|
| and a collection account with a limit. | 1 |
| and a collection account with a limit. I request the immediate deletion of this account. | 1 |
| and a collection account with a limit : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX By failing to address these inaccuracies and violations | 1 |
| Issue | Complaints |
|---|---|
| an inaccurate date of last activity | 2 |
| '' an inaccurate date of last activity | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a charge-off listed as open has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Cons, and the most recent logged activity is Incorrect , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a charge-off listed as open reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "unverifiability", and the single most common underlying issue is "an inaccurate date of last activity".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a charge-off listed as open: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a charge-off listed as open has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
a charge-off listed as open has a 0% timely response rate to CFPB complaints.
The most common issue reported against a charge-off listed as open is "an inaccurate date of last activity" in the "unverifiability" product category.
Read our methodology — how this data is sourced, computed, and verified.