a cashiers check was issued for the balance of the account that was going to be closed so that those funds could be deposited in the new account I opened for myself over the internet. Eventually I walked out of the bank with a receipt showing a balance in the new account. The former account was not closed at that time

What the CFPB Record Shows About a cashiers check was issued for the balance of the account that was going to be closed so that those funds could be deposited in the new account I opened for myself over the internet. Eventually I walked out of the bank with a receipt showing a balance in the new account. The former account was not closed at that time

a cashiers check was issued for the balance of the account that was going to be closed so that those funds could be deposited in the new account I opened for myself over the internet. Eventually I walked out of the bank with a receipt showing a balance in the new account. The former account was not closed at that time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Once, and the most recent logged activity is Once I was, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, a cashiers check was issued for the balance of the account that was going to be closed so that those funds could be deposited in the new account I opened for myself over the internet. Eventually I walked out of the bank with a receipt showing a balance in the new account. The former account was not closed at that time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke to the same cashier who I had visited a day earlier and who looked into my account. I asked her to close my account", and the single most common underlying issue is "she couldn't close my account and transfer the balance because only the branch manager could do that".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a cashiers check was issued for the balance of the account that was going to be closed so that those funds could be deposited in the new account I opened for myself over the internet. Eventually I walked out of the bank with a receipt showing a balance in the new account. The former account was not closed at that time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.