Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday complaint mix by product
- password 1 100.0% – 0% relief
How a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| password | 1 |
Top States
| State | Complaints |
|---|---|
| XX/XX/XXXX. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the fraudulent checks were printed | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and security questions were reset. At this point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday
a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "password", and the single most common underlying issue is "and security questions were reset. At this point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday have?
a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday respond to complaints on time?
a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday has a 0% timely response rate to CFPB complaints.
What is the most common complaint about a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday?
The most common issue reported against a {$1200.00} credit is issued on my Secondary Checking Account. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the remaining {$2300.00} refund. Representative escalates my call and informs me the matter should be resolved in 2-3 business days. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. No substantial information is provided by USAA. Call time : XXXX XX/XX/XXXX XXXX XXXX I call USAA to inquire on the status of the refund. A representative informed me that the refund should be processed by Monday is "and security questions were reset. At this point" in the "password" product category.
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