Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows a 12-month renewal subscription totaling {$470.00} ( plus applicable sales tax of {$31.00} ) made payable in 1 payment continues the same terms until you cancel and was enacted on XX/XX/XXXX. Unfortunately due to a chargeback's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How a 12-month renewal subscription totaling {$470.00} ( plus applicable sales tax of {$31.00} ) made payable in 1 payment continues the same terms until you cancel and was enacted on XX/XX/XXXX. Unfortunately due to a chargeback's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX XXXX Below is the response I received from RFGI this afternoon : -- -- -- -- -- Forwarded message -- -- -- -- - From : RFGI Customer Service XXXX Date : Tue | 1 |
| State | Complaints |
|---|---|
| your installment payment did not go through leaving the full balance {$510.00} which has been placed with us. Do you have a cancellation notice from before the renewal date of XX/XX/XXXX? If so | 1 |
| Issue | Complaints |
|---|---|
| Thank you for reaching out. Upon review of documentation provided by XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
a 12-month renewal subscription totaling {$470.00} ( plus applicable sales tax of {$31.00} ) made payable in 1 payment continues the same terms until you cancel and was enacted on XX/XX/XXXX. Unfortunately due to a chargeback has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Sincerely, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, a 12-month renewal subscription totaling {$470.00} ( plus applicable sales tax of {$31.00} ) made payable in 1 payment continues the same terms until you cancel and was enacted on XX/XX/XXXX. Unfortunately due to a chargeback reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX XXXX Below is the response I received from RFGI this afternoon : -- -- -- -- -- Forwarded message -- -- -- -- - From : RFGI Customer Service XXXX Date : Tue", and the single most common underlying issue is "Thank you for reaching out. Upon review of documentation provided by XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating a 12-month renewal subscription totaling {$470.00} ( plus applicable sales tax of {$31.00} ) made payable in 1 payment continues the same terms until you cancel and was enacted on XX/XX/XXXX. Unfortunately due to a chargeback: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
a 12-month renewal subscription totaling {$470.00} ( plus applicable sales tax of {$31.00} ) made payable in 1 payment continues the same terms until you cancel and was enacted on XX/XX/XXXX. Unfortunately due to a chargeback has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
a 12-month renewal subscription totaling {$470.00} ( plus applicable sales tax of {$31.00} ) made payable in 1 payment continues the same terms until you cancel and was enacted on XX/XX/XXXX. Unfortunately due to a chargeback has a 0% timely response rate to CFPB complaints.
The most common issue reported against a 12-month renewal subscription totaling {$470.00} ( plus applicable sales tax of {$31.00} ) made payable in 1 payment continues the same terms until you cancel and was enacted on XX/XX/XXXX. Unfortunately due to a chargeback is "Thank you for reaching out. Upon review of documentation provided by XXXX" in the "XXXX XXXX XXXX Below is the response I received from RFGI this afternoon : -- -- -- -- -- Forwarded message -- -- -- -- - From : RFGI Customer Service XXXX Date : Tue" product category.
Read our methodology — how this data is sourced, computed, and verified.