Total complaints
1
Filed since I ho
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 8. ) The billing agreement I signed was actually a deceptive 2 piece document not disclosed to me upon signing the original billing agreement. The second half of the document was located in the student handbook given to my minor children who have no legal authority to agree to a billing agreement. Please visit the website below to see further complaints concerning XXXX practices. Also's complaint history from CFPB public records. 1 consumers have filed complaints since I ho. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ho
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 8. ) The billing agreement I signed was actually a deceptive 2 piece document not disclosed to me upon signing the original billing agreement. The second half of the document was located in the student handbook given to my minor children who have no legal authority to agree to a billing agreement. Please visit the website below to see further complaints concerning XXXX practices. Also's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 2. ) I was not directly informed of who was billing my account | 1 |
| State | Complaints |
|---|---|
| please update all my ACH transaction disputes with the list I have provided below. I truly appreciate all of your help. I am a hardworking mother who has one full-time and two part-time jobs. I would have never agreed to such a ridiculous billing agreement had I been informed properly as I can not afford such an expense. I feel that these billing practices are fraudulent | 1 |
| Issue | Complaints |
|---|---|
| 4. ) billing amounts were not agreed upon | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
8. ) The billing agreement I signed was actually a deceptive 2 piece document not disclosed to me upon signing the original billing agreement. The second half of the document was located in the student handbook given to my minor children who have no legal authority to agree to a billing agreement. Please visit the website below to see further complaints concerning XXXX practices. Also has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ho, and the most recent logged activity is I hope you, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 8. ) The billing agreement I signed was actually a deceptive 2 piece document not disclosed to me upon signing the original billing agreement. The second half of the document was located in the student handbook given to my minor children who have no legal authority to agree to a billing agreement. Please visit the website below to see further complaints concerning XXXX practices. Also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2. ) I was not directly informed of who was billing my account", and the single most common underlying issue is "4. ) billing amounts were not agreed upon".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 8. ) The billing agreement I signed was actually a deceptive 2 piece document not disclosed to me upon signing the original billing agreement. The second half of the document was located in the student handbook given to my minor children who have no legal authority to agree to a billing agreement. Please visit the website below to see further complaints concerning XXXX practices. Also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
8. ) The billing agreement I signed was actually a deceptive 2 piece document not disclosed to me upon signing the original billing agreement. The second half of the document was located in the student handbook given to my minor children who have no legal authority to agree to a billing agreement. Please visit the website below to see further complaints concerning XXXX practices. Also has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
8. ) The billing agreement I signed was actually a deceptive 2 piece document not disclosed to me upon signing the original billing agreement. The second half of the document was located in the student handbook given to my minor children who have no legal authority to agree to a billing agreement. Please visit the website below to see further complaints concerning XXXX practices. Also has a 0% timely response rate to CFPB complaints.
The most common issue reported against 8. ) The billing agreement I signed was actually a deceptive 2 piece document not disclosed to me upon signing the original billing agreement. The second half of the document was located in the student handbook given to my minor children who have no legal authority to agree to a billing agreement. Please visit the website below to see further complaints concerning XXXX practices. Also is "4. ) billing amounts were not agreed upon" in the "2. ) I was not directly informed of who was billing my account" product category.
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