8 days before the start of the statement cycle. The only transactions during the statement cycle was a XXXX cent and XXXX cent deposit on the XXXX XXXX and later a XXXX cent withdrawal on XXXX XXXX. At no point during the statement cycle did the balance on my account dip below {$500.00} so I have no idea how Citibank calculated my average monthly balance to be {$400.00}. '' I then called Citibank to clarify this matter on XXXX XXXX

What the CFPB Record Shows About 8 days before the start of the statement cycle. The only transactions during the statement cycle was a XXXX cent and XXXX cent deposit on the XXXX XXXX and later a XXXX cent withdrawal on XXXX XXXX. At no point during the statement cycle did the balance on my account dip below {$500.00} so I have no idea how Citibank calculated my average monthly balance to be {$400.00}. '' I then called Citibank to clarify this matter on XXXX XXXX

8 days before the start of the statement cycle. The only transactions during the statement cycle was a XXXX cent and XXXX cent deposit on the XXXX XXXX and later a XXXX cent withdrawal on XXXX XXXX. At no point during the statement cycle did the balance on my account dip below {$500.00} so I have no idea how Citibank calculated my average monthly balance to be {$400.00}. '' I then called Citibank to clarify this matter on XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ch, and the most recent logged activity is I check my, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, 8 days before the start of the statement cycle. The only transactions during the statement cycle was a XXXX cent and XXXX cent deposit on the XXXX XXXX and later a XXXX cent withdrawal on XXXX XXXX. At no point during the statement cycle did the balance on my account dip below {$500.00} so I have no idea how Citibank calculated my average monthly balance to be {$400.00}. '' I then called Citibank to clarify this matter on XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and on XXXX XXXX", and the single most common underlying issue is "there were no transactions posted or pending that took place to account for this {$4.00} difference. I sent a secure message to Citibank through online banking".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 8 days before the start of the statement cycle. The only transactions during the statement cycle was a XXXX cent and XXXX cent deposit on the XXXX XXXX and later a XXXX cent withdrawal on XXXX XXXX. At no point during the statement cycle did the balance on my account dip below {$500.00} so I have no idea how Citibank calculated my average monthly balance to be {$400.00}. '' I then called Citibank to clarify this matter on XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.