Total complaints
1
Filed since Thes
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 611 ) XXXX XXXX XXXX XXXX XXXX Follow up request for documents used to verify account. ( FCRA Section 606's complaint history from CFPB public records. 1 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 611 ) XXXX XXXX XXXX XXXX XXXX Follow up request for documents used to verify account. ( FCRA Section 606's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 611 ) XXXX XXXX XXXX XXXX - request for disclosure documents regarding inaccurately reported late payment for XXXX - CRA did not reply ( FCRA Sections 606 | 1 |
| State | Complaints |
|---|---|
| 611 ) CRA did not respond.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,19454,,Consent provided,Web,2025-05-26,Closed with explanation,Yes,N/A,13709089 | 1 |
| Issue | Complaints |
|---|---|
| 611 ) XXXX XXXX XXXX - Repeated requests made for dispute due to inaccuracy | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
611 ) XXXX XXXX XXXX XXXX XXXX Follow up request for documents used to verify account. ( FCRA Section 606 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These are , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 611 ) XXXX XXXX XXXX XXXX XXXX Follow up request for documents used to verify account. ( FCRA Section 606 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "611 ) XXXX XXXX XXXX XXXX - request for disclosure documents regarding inaccurately reported late payment for XXXX - CRA did not reply ( FCRA Sections 606", and the single most common underlying issue is "611 ) XXXX XXXX XXXX - Repeated requests made for dispute due to inaccuracy".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 611 ) XXXX XXXX XXXX XXXX XXXX Follow up request for documents used to verify account. ( FCRA Section 606: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
611 ) XXXX XXXX XXXX XXXX XXXX Follow up request for documents used to verify account. ( FCRA Section 606 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
611 ) XXXX XXXX XXXX XXXX XXXX Follow up request for documents used to verify account. ( FCRA Section 606 has a 0% timely response rate to CFPB complaints.
The most common issue reported against 611 ) XXXX XXXX XXXX XXXX XXXX Follow up request for documents used to verify account. ( FCRA Section 606 is "611 ) XXXX XXXX XXXX - Repeated requests made for dispute due to inaccuracy" in the "611 ) XXXX XXXX XXXX XXXX - request for disclosure documents regarding inaccurately reported late payment for XXXX - CRA did not reply ( FCRA Sections 606" product category.
Read our methodology — how this data is sourced, computed, and verified.