Total complaints
1
Filed since Wron
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 611 ( a ) Failure to provide documentation Story : I requested original creditor documents and validation of this debt which were never provided. Yet's complaint history from CFPB public records. 1 consumers have filed complaints since Wron. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Wron
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 611 ( a ) Failure to provide documentation Story : I requested original creditor documents and validation of this debt which were never provided. Yet's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| TX XXXX Issue : Incorrect address reported Law Violated : FCRA Section 605 ( b ) and Section 609 ( c ) ( 2 ) Reporting of false or obsolete address without proper verification Story : Experian continues to associate my credit file with an address that I never lived at. This is a violation of my rights and indicates that Experian has failed to maintain reasonable procedures to ensure maximum possible accuracy as required under FCRA Section 607 ( b ) XXXX XXXX Account # XXXX Date Opened : XX/XX/XXXXXXXX High Credit : {$9100.00} Issue : Charge Off Law Violated : FCRA 623 ( a ) ( 1 ) ( A ) | 1 |
| State | Complaints |
|---|---|
| Experian continues to report this account as a collection | 1 |
| Issue | Complaints |
|---|---|
| but I have never received validation from the creditor or Experian regarding its legitimacy. I have disputed this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
611 ( a ) Failure to provide documentation Story : I requested original creditor documents and validation of this debt which were never provided. Yet has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Wron, and the most recent logged activity is Wrong Addr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 611 ( a ) Failure to provide documentation Story : I requested original creditor documents and validation of this debt which were never provided. Yet reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "TX XXXX Issue : Incorrect address reported Law Violated : FCRA Section 605 ( b ) and Section 609 ( c ) ( 2 ) Reporting of false or obsolete address without proper verification Story : Experian continues to associate my credit file with an address that I never lived at. This is a violation of my rights and indicates that Experian has failed to maintain reasonable procedures to ensure maximum possible accuracy as required under FCRA Section 607 ( b ) XXXX XXXX Account # XXXX Date Opened : XX/XX/XXXXXXXX High Credit : {$9100.00} Issue : Charge Off Law Violated : FCRA 623 ( a ) ( 1 ) ( A )", and the single most common underlying issue is "but I have never received validation from the creditor or Experian regarding its legitimacy. I have disputed this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 611 ( a ) Failure to provide documentation Story : I requested original creditor documents and validation of this debt which were never provided. Yet: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
611 ( a ) Failure to provide documentation Story : I requested original creditor documents and validation of this debt which were never provided. Yet has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
611 ( a ) Failure to provide documentation Story : I requested original creditor documents and validation of this debt which were never provided. Yet has a 0% timely response rate to CFPB complaints.
The most common issue reported against 611 ( a ) Failure to provide documentation Story : I requested original creditor documents and validation of this debt which were never provided. Yet is "but I have never received validation from the creditor or Experian regarding its legitimacy. I have disputed this" in the "TX XXXX Issue : Incorrect address reported Law Violated : FCRA Section 605 ( b ) and Section 609 ( c ) ( 2 ) Reporting of false or obsolete address without proper verification Story : Experian continues to associate my credit file with an address that I never lived at. This is a violation of my rights and indicates that Experian has failed to maintain reasonable procedures to ensure maximum possible accuracy as required under FCRA Section 607 ( b ) XXXX XXXX Account # XXXX Date Opened : XX/XX/XXXXXXXX High Credit : {$9100.00} Issue : Charge Off Law Violated : FCRA 623 ( a ) ( 1 ) ( A )" product category.
Read our methodology — how this data is sourced, computed, and verified.