Total complaints
32
Filed since As a
2026 data Public-data reference. official source
611 ( a )
32 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
32 consumer complaints filed with the CFPB
This profile shows 611 ( a )'s complaint history from CFPB public records. 32 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
32
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
15
States Active
As a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
611 ( a ) complaint mix by product
- FCRA 607 12 44.4% – 0% relief
- collections 3 11.1% – 0% relief
- I have 3 11.1% – 0% relief
- including : 3 11.1% – 0% relief
- XXXX XXXX 2 7.4% – 0% relief
- I am 2 7.4% – 0% relief
- FCRA 607 2 7.4% – 0% relief
How 611 ( a )'s 32 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| FCRA 607 ( b ) : Failure to ensure maximum possible accuracy FCRA 611 ( a ) ( 1 ) ( A ) : Failure to investigate disputes within 30 days FCRA 611 ( a ) ( 6 ) : Failure to reinvestigate and issue findings 15 U.S.C. 1692g : Failure to notify consumer of alleged debts Gramm-Leach-Bliley Act ( 15 U.S.C. 68016809 ) : Failure to safeguard consumer information 18 U.S.C. 1028 : Identity theft and misuse of personal data 15 U.S.C. 1681g ( e ) : Failure to provide victim assistance ( fraud alerts | 12 |
| collections | 3 |
| I have made multiple good-faith efforts to resolve the issue directly with the reporting agencies. I have sent written disputes | 3 |
| including : Conflicting balances and past-due amounts Contradictory delinquency severity ( ranging from none to dozens of 90-day lates ) Inconsistent high credit and credit limit reporting Multiple | 3 |
| XXXX XXXX XXXX XXXX shows {$290.00} | 2 |
| I am constitutionally entitled to due process under the 5th and 14th Amendments and protection from false or damaging reporting under applicable federal statutes. The information listed below violates these rights and constitutes grounds for formal litigation | 2 |
| FCRA 607 ( b ) | 2 |
| unverified | 1 |
| Equifax has continued to publish and share these false records with third parties. The continued reporting of unverifiable | 1 |
| FCRA 607 ( b ) : Failure to ensure maximum possible accuracy FCRA 611 ( a ) ( 1 ) ( A ) : Failure to investigate disputes within 30 days FCRA 611 ( a ) ( 6 ) : Failure to reinvestigate and issue findings 15 U.S.C. 1692g : Failure to notify consumer of alleged debts XXXX XXXX ( XXXX XXXX. XXXX ) : Failure to safeguard consumer information 18 U.S.C. 1028 : Identity theft and misuse of personal data 15 U.S.C. 1681g ( e ) : Failure to provide victim assistance ( fraud alerts | 1 |
| OK XXXX LAW : FCRA Section 609 ( c ) ( 1 ) ( A ) | 1 |
| 604 | 1 |
Top States
| State | Complaints |
|---|---|
| Metro2 Compliance Violations Request : I request removal and blocking of this account. | 7 |
| XXXX Compliance Violations Request : I request removal and blocking of this account. | 5 |
| and 623 ( a ) ( 1 ) ( A ) | 3 |
| and 623 ( a ) ( 3 ) | 3 |
| and 611 ( a ) ( 7 ) and constitutes an unfair and deceptive practice under FTC Act 5. | 3 |
| 611 ( a ) ( 6 ) | 2 |
| 623 ( a ) -,,EQUIFAX | 1 |
| 623 ( b ) 3. XXXX XXXX XXXX XXXX XXXX XXXX ( Acct # : XXXX ) Listed with contradictory dispute resolved '' comments without proper reinvestigation under 611 Violates FDCPA 809 ( b ) | 1 |
| and 623 ( b ). | 1 |
| 623 ( b ) 3. XXXX XXXX XXXX XXXX XXXX XXXXXXXX ( Acct # : XXXX ) Listed with contradictory dispute resolved '' comments without proper reinvestigation under 611 Violates FDCPA 809 ( b ) | 1 |
| XXXX Compliance Violations Request : I request removal and blocking of this account. | 1 |
| 623 ( b ) ISSUE : Collection account not validated or properly communicated STORY : I do not recall this bill being communicated or verified. I was not offered a chance to dispute or resolve it. Reporting without validation is a violation of my rights XXXX XXXX XXXX XXXX XXXXXXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$0.00} * LAW : FCRA Section 609 | 1 |
| 623 ( a ) -,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,34953,,Consent provided,Web,2025-11-26,Closed with explanation,Yes,N/A,17502767 | 1 |
| 612 | 1 |
| 623 ( a ) -,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| use of false identity | 5 |
| Chapter 9 | 4 |
| inconsistent coding XXXX XXXX : Inconsistent credit limits | 3 |
| and asked for audit trails. I have even cited the relevant sections of the FCRA and FDCPA in each letter | 3 |
| Civil Code 1785.25 ( a ) ( inaccurate credit reporting ) | 3 |
| closed due to inactivity | 3 |
| and XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX shows {$1900.00}. Some of these accounts are not consistently listed across reporting platforms | 2 |
| 607 ( b ) | 2 |
| 611 ( a ) ( 6 ) | 2 |
| upon receipt of proof of identity and an identity theft report | 1 |
| and unauthorized information has caused substantial harm to my credit score | 1 |
| Chapter XXXX | 1 |
| OK XXXX LAW : FCRA Section 609 ( c ) ( 1 ) ( A ) | 1 |
| 605AB | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About 611 ( a )
611 ( a ) has accumulated 32 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 611 ( a ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "FCRA 607 ( b ) : Failure to ensure maximum possible accuracy FCRA 611 ( a ) ( 1 ) ( A ) : Failure to investigate disputes within 30 days FCRA 611 ( a ) ( 6 ) : Failure to reinvestigate and issue findings 15 U.S.C. 1692g : Failure to notify consumer of alleged debts Gramm-Leach-Bliley Act ( 15 U.S.C. 68016809 ) : Failure to safeguard consumer information 18 U.S.C. 1028 : Identity theft and misuse of personal data 15 U.S.C. 1681g ( e ) : Failure to provide victim assistance ( fraud alerts", and the single most common underlying issue is "use of false identity".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 611 ( a ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does 611 ( a ) have?
611 ( a ) has received 32 consumer complaints filed with the Consumer Financial Protection Bureau.
Does 611 ( a ) respond to complaints on time?
611 ( a ) has a 0% timely response rate to CFPB complaints.
What is the most common complaint about 611 ( a )?
The most common issue reported against 611 ( a ) is "use of false identity" in the "FCRA 607 ( b ) : Failure to ensure maximum possible accuracy FCRA 611 ( a ) ( 1 ) ( A ) : Failure to investigate disputes within 30 days FCRA 611 ( a ) ( 6 ) : Failure to reinvestigate and issue findings 15 U.S.C. 1692g : Failure to notify consumer of alleged debts Gramm-Leach-Bliley Act ( 15 U.S.C. 68016809 ) : Failure to safeguard consumer information 18 U.S.C. 1028 : Identity theft and misuse of personal data 15 U.S.C. 1681g ( e ) : Failure to provide victim assistance ( fraud alerts" product category.
Read our methodology — how this data is sourced, computed, and verified.
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