Total complaints
39
Filed since As a
39 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
39 consumer complaints filed with the CFPB
This profile shows 611's complaint history from CFPB public records. 39 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
39
Filed since As a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 611's 39 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 611 | 7 |
| I found multiple factual reporting errors that violate the Fair Credit Reporting Act : Late payments are showing on closed accounts with no current payment obligations There are date inconsistencies between the credit bureaus ( e.g. | 3 |
| duplicate accounts | 3 |
| verify disputed information | 3 |
| unverified late payments | 3 |
| TX XXXX From : XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
| my credit scores are artificially suppressed | 2 |
| fraudulent | 2 |
| the method of verification | 2 |
| the reporting is inaccurate | 1 |
| it is clear that the credit bureaus and furnishers are not meeting their obligations under the Fair Credit Reporting Act. They have allowed inaccurate addresses | 1 |
| notice | 1 |
| OK XXXX LAW : FCRA Section 609 ( c ) ( 1 ) ( A ) | 1 |
| including incorrect Date of First Delinquency ( DOFD ) | 1 |
| not associated with me | 1 |
| allegedly from Emergency Physicians of XXXX | 1 |
| failure to validate | 1 |
| my credit score has been significantly harmed ( reported drops of XXXX points ) | 1 |
| 605A | 1 |
| allegedly from XXXX XXXX XXXX XXXX | 1 |
| the bureau simply verified the account using internal data from the furnisher | 1 |
| State | Complaints |
|---|---|
| and 623 | 7 |
| FDCPA XXXX Account # XXXX Different account type labels : Advertising | 3 |
| 623 | 3 |
| 623 and FDCPA Section 809 ( a ). These actions have caused me ongoing financial and emotional harm. | 3 |
| 615 FDCPA 807 | 2 |
| 623 XXXX - Account number : XXXX Violation : Inaccurate Reporting of Credit Information FCRA Sections : Sections 603 | 2 |
| and 623. I provided identification and supporting documents. No bureau or furnisher provided the information required by law. | 2 |
| and 623 ( b ) and must be removed immediately XXXX XXXX Date Opened : XX/XX/XXXX Inquiries Issue : I never authorized this inquiry. Unauthorized inquiries are illegal under FCRA 604 and must be deleted from my report immediately I request the CFPB to intervene and ensure that these items are properly reinvestigated | 1 |
| 623 XXXX - Account number : XXXX Violation : Inaccurate Reporting of Credit Information FCRA Sections : Sections 603 | 1 |
| and 623.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,075XX,,Consent provided,Web,2025-07-29,Closed with explanation,Yes,N/A,14949627 | 1 |
| and 607 ( b ) of the FCRA.,,EQUIFAX | 1 |
| and 623. The XXXX and financial disruption caused by this false report have been substantial | 1 |
| 609 ( a ) ( 1 ) ( A ) ISSUE : Charge-off status with {$0.00} balance is misleading and unfair STORY : This account shows a {$0.00} balance and should not be reflected as a charge-off. It implies delinquency that does not exist and misrepresents my creditworthiness XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$0.00} * * LAW : FCRA Section 602 ( A ) | 1 |
| and 623.,,EQUIFAX | 1 |
| and 623.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| and 623. | 1 |
| 623 Violations ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$4300.00} Late Payment being reported inaccurately | 1 |
| and XXXX XXXX. | 1 |
| and 623. Continuing to furnish unverifiable information is also a violation of the XXXX XXXX under XXXX XXXX IC System can not simply rely on internal notes or unverified data ; they must provide actual documentation or delete the account immediately. | 1 |
| and 607 ( b ) of the FCRA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| Issue | Complaints |
|---|---|
| 605 ( c XXXX XXXX Account # XXXX Conflicting closed dates ( EQ : missing | 3 |
| 611 | 3 |
| as required by FCRA 607 ( b ) I submitted a formal dispute to the credit bureaus with supporting documentation | 3 |
| including FCRA Sections 602 | 3 |
| violating FCRA 602 | 3 |
| and unauthorized inquiries is in direct violation of FCRA Sections 602 | 3 |
| This letter serves as my formal dispute under the Fair Credit Reporting Act ( FCRA ) regarding inaccurate | 2 |
| higher borrowing costs | 2 |
| XXXX XXXX XXXXXX/XX/XXXX( incorrect variations ) FALSE NEGATIVE REPORTINXX/XX/XXXX 2 missed payments falsely reported Incorrect installment history Reporting inconsistent data across bureaus XX/XX/XXXX false dataXX/XX/XXXX false data XX/XX/XXXX inconsistent reporting FRAUDULENT HARD INQUIRIES ( These were NOT authorized by me. ) XXXX XXXX ( multiple ) XX/XX/XXXXUNAUTHORIZED SHARING OF MY INFORMATION My private identifying information was accessed and shared without permission in violation of : FCRA 604 | 2 |
| investigation documents | 2 |
| medical debts under {$500.00} must be removed. Violates 45 CFR 164.502 | 2 |
| and violates FCRA 607 ( b ). Correct the payment history immediately XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$530.00} Charged Off Issue : I do not recognize this account nor did I authorize any transaction leading to a charge-off. This is unverified and must be removed under FCRA 611 and 623 ( b ) XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$670.00} Charged Off Issue : I have no knowledge of this account | 1 |
| and duplicate late payments to remain on my credit file despite my disputes. These actions are causing me financial harm | 1 |
| higher interest rates | 1 |
| OK XXXX LAW : FCRA Section 609 ( c ) ( 1 ) ( A ) | 1 |
| inconsistent payment histories | 1 |
| violates FCRA requirement to maintain maximum possible accuracy | 1 |
| and failure to comply with my FTC Identity Theft Report have collectively caused significant harm | 1 |
| I am formally disputing the following inaccurate | 1 |
| housing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
611 has accumulated 39 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is nstead of , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 611 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "611", and the single most common underlying issue is "605 ( c XXXX XXXX Account # XXXX Conflicting closed dates ( EQ : missing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 611: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
611 has received 39 consumer complaints filed with the Consumer Financial Protection Bureau.
611 has a 0% timely response rate to CFPB complaints.
The most common issue reported against 611 is "605 ( c XXXX XXXX Account # XXXX Conflicting closed dates ( EQ : missing" in the "611" product category.
Read our methodology — how this data is sourced, computed, and verified.