Total complaints
15
Filed since ( Pu
2026 data Public-data reference. official source
609
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows 609's complaint history from CFPB public records. 15 consumers have filed complaints since ( Pu. The company has a 0% timely response rate and has provided relief in 0% of cases.
15
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
( Pu
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
609 complaint mix by product
- title V 5 33.3% – 0% relief
- XXXX 5 33.3% – 0% relief
- Equifax 3 20.0% – 0% relief
- high balance 1 6.7% – 0% relief
- 609 ) 1 6.7% – 0% relief
How 609's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| title V | 5 |
| XXXX | 5 |
| Equifax | 3 |
| high balance {$0.00} | 1 |
| 609 ) : XXXX Incorrect Personal Information ( FCRA 611 ) : XXXX XXXX XXXX XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| title VII | 5 |
| and 623. pls verify and validate all data for this account | 3 |
| 611 : Failure to ensure accuracy | 3 |
| and 610. | 2 |
| and 623 and has caused undue stress | 1 |
| 611 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Nov. 12 | 5 |
| XXXX Explanation : pls verify and validate all data for this account | 3 |
| unverifiable apartment debt XXXX XXXX XXXX XXXX paid collection still derogatory XXXX XXXX XXXX {$640.00} XXXX XXXX utility collection XXXX XXXX {$670.00} XXXX XXXX XXXX XXXX XXXX TransUnion | 3 |
| you are required by the Fair Credit Reporting Act ( FCRA ) to ensure that the information you maintain is accurate | 2 |
| is inaccurately reported as charged off. This account was fully paid and settled | 1 |
| TX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About 609
609 has accumulated 15 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( Pu, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 609 reports a 0% timely-response rate and has closed 6.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "title V", and the single most common underlying issue is "Nov. 12".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 609: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does 609 have?
609 has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does 609 respond to complaints on time?
609 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about 609?
The most common issue reported against 609 is "Nov. 12" in the "title V" product category.
Read our methodology — how this data is sourced, computed, and verified.
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