Total complaints
5
Filed since ACCO
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows 607 ( B )'s complaint history from CFPB public records. 5 consumers have filed complaints since ACCO. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since ACCO
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 607 ( B )'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 607 ( B ) | 4 |
| CA XXXX Law : FCRA 602 ( A ) | 1 |
| State | Complaints |
|---|---|
| 611 ( A ) Furnishers must report accurate information and bureaus must delete unverifiable data Issue : This charge-off is being reported without complete and verified records of the alleged debt and payment history Story : I have requested multiple times for documentation validating this account ; your prior investigation failed to provide original creditor records | 2 |
| 611 Data furnishers must provide proof of accuracy Issue : The late payment is reported in error as no such delinquency occurred Story : I have maintained timely payments on this account ; the record is incorrect and damages my payment history unfairly XXXX XXXX XXXXXXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$16000.00} Late Payment XXXX XXXX Law : FCRA 602 ( A ) | 1 |
| 611 Data furnishers must provide proof of accuracy Issue : The late payment is reported in error as no such delinquency occurred Story : I have maintained timely payments on this account ; the record is incorrect and damages my payment history unfairly XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$16000.00} Late Payment XXXX XXXX Law : FCRA 602 ( A ) | 1 |
| 611 Inaccurate payment history must be removed if unverifiable Issue : Late payment record is inaccurate and not validated by the furnisher Story : I dispute the reported late payments ; the creditor has not provided proper documentation or payment records | 1 |
| Issue | Complaints |
|---|---|
| proper verification | 2 |
| this entry can not legally remain on my credit file XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$10000.00} Late Payment XXXX XXXX Law : FCRA 602 ( A ) | 1 |
| this entry can not legally remain on my credit file XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$10000.00} Late PaymenXXXX XXXX XXXX Law : FCRA 602 ( A ) | 1 |
| 607 ( B ) Personal identifiers must be accurate and verifiable Issue : This is a completely wrong address tied to my credit file without my authorization Story : I have no connection to this location ; keeping this on my report risks identity confusion and violates the duty to report accurate personal information ACCOUNT XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$5600.00} Chargeoff * * Law : FCRA 602 ( A ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
607 ( B ) has accumulated 5 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ACCO, and the most recent logged activity is AXXXX XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 607 ( B ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "607 ( B )", and the single most common underlying issue is "proper verification".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 607 ( B ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
607 ( B ) has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
607 ( B ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against 607 ( B ) is "proper verification" in the "607 ( B )" product category.
Read our methodology — how this data is sourced, computed, and verified.