Total complaints
21
Filed since 3.Di
21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
21 consumer complaints filed with the CFPB
This profile shows 60's complaint history from CFPB public records. 21 consumers have filed complaints since 3.Di. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
21
Filed since 3.Di
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 60's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 60 | 7 |
| I have not received an adequate description of the investigative steps taken to ensure the informations accuracy and verifiability. # # # Account Details in Dispute Creditor Name XXXX XXXX XXXX XXXX Partial Account XXXX XXXX High Balance {$890.00} Date of Last Activity XX/XX/XXXX Date Reported XX/XX/XXXX Date Opened XX/XX/XXXX Status Closed Collection/Chargeoff ( Derogatory ) Key Discrepancy : Only Equifax reports this derogatory chargeoff ; XXXX and XXXX show no record of the account | 3 |
| on XX/XX/XXXX Reported That My Account Was Closed on XX/XX/XXXX. This Date Conflicts with Their Account History. If the Account Was Closed on XX/XX/XXXX and Yet They Reported for the Following Dates From | 3 |
| 90 | 2 |
| while XXXX lists XX/XX/year>. An inability to provide a consistent last updated date indicates poor data management and further supports my request for deletion due to lack of accuracy.4. Erroneous 2-Year Payment History : The payment history contains erratic reporting | 2 |
| Complaint Detail XXXX XXXX XXXX XXXX XXXXXXXX specifically the FCRA | 1 |
| funded with {$300.00} of my personal funds. Currently | 1 |
| XXXX | 1 |
| while Experian lists XX/XX/year>. An inability to provide a consistent last updated date indicates poor data management and further supports my request for deletion due to lack of accuracy.4. Erroneous 2-Year Payment History : The payment history contains erratic reporting | 1 |
| State | Complaints |
|---|---|
| 90 | 11 |
| 90 days late ( Experian | 3 |
| and 90-day past due notations. Please be aware that this account is fraudulent | 3 |
| and 90-day late payments | 3 |
| 30 | 1 |
| Issue | Complaints |
|---|---|
| 120 | 4 |
| account ledger | 3 |
| 60 | 3 |
| XX/XX/XXXX | 3 |
| 90 days late | 3 |
| 30 | 2 |
| and Plaintiff resides here. FACTUAL ALLEGATIONS 1. Plaintiff has submitted multiple disputes to Experian regarding inaccurate information reported by XXXX XXXX XXXX XXXX. XXXX. XXXX XXXX has falsely reported two loans ( # XXXX and # XXXX ) as charged off with inflated or inconsistent balances | 1 |
| as well as XXXX | 1 |
| XXXX Creditor : XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX Balance : {$8300.00} Late Payments : 30 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
60 has accumulated 21 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 3.Di, and the most recent logged activity is requested , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 60 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "60", and the single most common underlying issue is "120".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 60: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
60 has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.
60 has a 0% timely response rate to CFPB complaints.
The most common issue reported against 60 is "120" in the "60" product category.
Read our methodology — how this data is sourced, computed, and verified.