Total complaints
6
Filed since 1693
2026 data Public-data reference. official source
5565
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows 5565's complaint history from CFPB public records. 6 consumers have filed complaints since 1693. The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
1693
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
5565 complaint mix by product
- 15 U.S.C. 4 66.7% – 0% relief
- 15 U.S.C. 1 16.7% – 0% relief
- Regulation E 1 16.7% – 0% relief
How 5565's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 15 U.S.C. 1681-s2 ( a ) ( 1 ) ( A ) ; ( 2 ) Respondent failed to promptly update and correct information furnished to CRAs that Respondent determined was not complete or accurate in violation of 623 ( a ) ( 2 ) of the FCRA | 4 |
| 15 U.S.C. 1681-s2 ( a ) ( 1 ) ( A ) ; ( 2 ) Respondent failed to promptly update and correct information furnished to CRAs that Respondent determined was not complete or accurate in violation of 623 ( a ) ( 3 ) Respondent furnished information to CRAs about severely delinquent or charged-off accounts but failed to furnish Dates of First Delinquency ( DOFDs ) The final issue relates to the extensions they offered and relate to this order : XXXX XXXX XXXX ( 1 ) Respondent misrepresented to consumers the impact of receiving a loan extension | 1 |
| Regulation E | 1 |
Top States
| State | Complaints |
|---|---|
| the Bureau issues this Consent Order ( Consent Order ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,XXXXX,,Consent provided,Web,2023-08-30,Closed with explanation,Yes,N/A,7473574 | 1 |
| the Bureau issues this Consent Order. | 1 |
| the Bureau issues this Consent Order ( Consent Order ).,,SANTANDER HOLDINGS USA | 1 |
| the Bureau issues this Consent Order ( Consent Order ).,,EQUIFAX | 1 |
| the Bureau issues this Consent Order ( Consent Or | 1 |
| the Bureau issues this Consent Order ( Consent Order ),Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| 15 U.S.C. 1681- s2 ( a ) ( 5 ) ; and ( 4 ) Respondent failed to establish and implement reasonable written policies and procedures regarding the accuracy and integrity of information provided to CRAs in violation of Regulation V | 4 |
| in violation of sections 1031 and 1036 of the CFPA | 1 |
| and the Consumer Financial Protection Act of 2010 ( CFPA ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About 5565
5565 has accumulated 6 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1693, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 5565 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "15 U.S.C. 1681-s2 ( a ) ( 1 ) ( A ) ; ( 2 ) Respondent failed to promptly update and correct information furnished to CRAs that Respondent determined was not complete or accurate in violation of 623 ( a ) ( 2 ) of the FCRA", and the single most common underlying issue is "15 U.S.C. 1681- s2 ( a ) ( 5 ) ; and ( 4 ) Respondent failed to establish and implement reasonable written policies and procedures regarding the accuracy and integrity of information provided to CRAs in violation of Regulation V".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 5565: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does 5565 have?
5565 has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does 5565 respond to complaints on time?
5565 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about 5565?
The most common issue reported against 5565 is "15 U.S.C. 1681- s2 ( a ) ( 5 ) ; and ( 4 ) Respondent failed to establish and implement reasonable written policies and procedures regarding the accuracy and integrity of information provided to CRAs in violation of Regulation V" in the "15 U.S.C. 1681-s2 ( a ) ( 1 ) ( A ) ; ( 2 ) Respondent failed to promptly update and correct information furnished to CRAs that Respondent determined was not complete or accurate in violation of 623 ( a ) ( 2 ) of the FCRA" product category.
Read our methodology — how this data is sourced, computed, and verified.
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