Total complaints
2
Filed since I wa
2026 data Public-data reference. official source
( 5 ) they stated they have no record about when they first sent a letter to me
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows ( 5 ) they stated they have no record about when they first sent a letter to me's complaint history from CFPB public records. 2 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
I wa
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
( 5 ) they stated they have no record about when they first sent a letter to me complaint mix by product
- ( 2 1 50.0% – 0% relief
- ( XXXX 1 50.0% – 0% relief
How ( 5 ) they stated they have no record about when they first sent a letter to me's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| ( 2 ) they are not able to send me any written information about what attempts they made to inform me about this balance | 1 |
| ( XXXX ) they are not able to send me any written information about what attempts they made to inform me about this balance | 1 |
Top States
| State | Complaints |
|---|---|
| ( 6 ) they have no information at all about my account because I had already paid the full amount. I spoke with XXXX XXXX between approximately XXXX and XXXX on XX/XX/XXXX If I had made a payment prior to XX/XX/XXXX my credit score would not have been impacted. I received no communication from XXXX prior to receiving the letter on XX/XX/XXXX. The letter is dated XX/XX/XXXX but | 1 |
| ( 6 ) they have no information at all about my account because I had already paid the full amount. I spoke with XXXX XXXX between approximately XXXX and XXXX on XX/XX/XXXX If I had made a payment prior to XX/XX/XXXX my credit score would not have been impacted. I received no communication from AllianceOne prior to receiving the letter on XX/XX/XXXX. The letter is dated XX/XX/XXXX but | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| payment | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ( 5 ) they stated they have no record about when they first sent a letter to me
( 5 ) they stated they have no record about when they first sent a letter to me has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was told, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ( 5 ) they stated they have no record about when they first sent a letter to me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "( 2 ) they are not able to send me any written information about what attempts they made to inform me about this balance", and the single most common underlying issue is "payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ( 5 ) they stated they have no record about when they first sent a letter to me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ( 5 ) they stated they have no record about when they first sent a letter to me have?
( 5 ) they stated they have no record about when they first sent a letter to me has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ( 5 ) they stated they have no record about when they first sent a letter to me respond to complaints on time?
( 5 ) they stated they have no record about when they first sent a letter to me has a 0% timely response rate to CFPB complaints.
What is the most common complaint about ( 5 ) they stated they have no record about when they first sent a letter to me?
The most common issue reported against ( 5 ) they stated they have no record about when they first sent a letter to me is "payment" in the "( 2 ) they are not able to send me any written information about what attempts they made to inform me about this balance" product category.
Read our methodology — how this data is sourced, computed, and verified.
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