Total complaints
1
Filed since Ther
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows - {$4.00} ) dated XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's complaint history from CFPB public records. 1 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ther
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How - {$4.00} ) dated XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I respectfully request : a ) reinstatement to my account of the promised permanent and final credit of {$48.00} ; and b ) pursuant to my rights under the Fair Credit Billing Act | 1 |
| State | Complaints |
|---|---|
| N.A.,CA,92101,Older American,Consent provided,Web,2025-07-21,Closed with monetary relief,Yes,N/A,14767904 | 1 |
| Issue | Complaints |
|---|---|
| including materials and information related to the validity/basis of the original XX/XX/XXXX transaction | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
- {$4.00} ) dated XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is Therefore, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, - {$4.00} ) dated XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I respectfully request : a ) reinstatement to my account of the promised permanent and final credit of {$48.00} ; and b ) pursuant to my rights under the Fair Credit Billing Act", and the single most common underlying issue is "including materials and information related to the validity/basis of the original XX/XX/XXXX transaction".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating - {$4.00} ) dated XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
- {$4.00} ) dated XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
- {$4.00} ) dated XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has a 0% timely response rate to CFPB complaints.
The most common issue reported against - {$4.00} ) dated XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK is "including materials and information related to the validity/basis of the original XX/XX/XXXX transaction" in the "I respectfully request : a ) reinstatement to my account of the promised permanent and final credit of {$48.00} ; and b ) pursuant to my rights under the Fair Credit Billing Act" product category.
Read our methodology — how this data is sourced, computed, and verified.