Total complaints
57
Filed since 2014
57 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
57 consumer complaints filed with the CFPB
This profile shows 3rd Generation, Inc.'s complaint history from CFPB public records. 57 consumers have filed complaints since 2014. The company has a 61.4% timely response rate and has provided relief in 0% of cases.
Total complaints
57
Filed since 2014
Timely response
61.4%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 3rd Generation, Inc.'s 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 19 |
| Debt collection | 12 |
| Consumer Loan | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card or prepaid card | 2 |
| Credit reporting | 1 |
| State | Complaints |
|---|---|
| CA | 41 |
| AZ | 4 |
| NM | 2 |
| NV | 2 |
| TX | 1 |
| OK | 1 |
| NE | 1 |
| HI | 1 |
| WA | 1 |
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 8 |
| Struggling to pay your loan | 8 |
| Problems when you are unable to pay | 6 |
| Incorrect information on your report | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Communication tactics | 3 |
| Getting a loan or lease | 3 |
| Problems at the end of the loan or lease | 3 |
| Lender repossessed or sold the vehicle | 2 |
| Attempts to collect debt not owed | 2 |
| Written notification about debt | 2 |
| Improper contact or sharing of info | 1 |
| Took or threatened to take negative or legal action | 1 |
| False statements or representation | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Taking out the loan or lease | 1 |
| Incorrect information on credit report | 1 |
| Improper use of your report | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with a purchase shown on your statement | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 9 | 100% |
| 2016 | 6 | 83.3% |
| 2017 | 6 | 83.3% |
| 2018 | 6 | 100% |
| 2019 | 6 | 16.7% |
| 2020 | 8 | 50% |
| 2021 | 10 | 0% |
| 2022 | 1 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
3rd Generation, Inc. has accumulated 57 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 29 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-10-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 3rd Generation, Inc. reports a 61.4% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 3rd Generation, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
3rd Generation, Inc. has received 57 consumer complaints filed with the Consumer Financial Protection Bureau.
3rd Generation, Inc. has a 61.4% timely response rate to CFPB complaints.
The most common issue reported against 3rd Generation, Inc. is "Managing the loan or lease" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.