Total complaints
1
Filed since Solo
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows [ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice's complaint history from CFPB public records. 1 consumers have filed complaints since Solo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Solo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How [ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in every communication | 1 |
| State | Complaints |
|---|---|
| then the debt collector must either mail the consumer the requested verification information or cease collection efforts altogether. Such asserted disputes must also be reported by the creditor to any credit bureau that reports the debt. Verification should include at a minimum the amount owed and the name and address of the original creditor. [ 20 ] File a lawsuit in a proper venue If a debt collector chooses to file a lawsuit | 1 |
| Issue | Complaints |
|---|---|
| and in the initial communication that any information obtained will be used to effect collection of the debt [ 30 ] Give the name and address of the original creditor ( company to which the debt was originally payable ) upon the consumer 's written request made within 30 days of receipt of the 1692g notice ; [ 20 ] Notify the consumer of their right to dispute the debt ( Section 809 ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
[ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Solo, and the most recent logged activity is Solomon an, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, [ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in every communication", and the single most common underlying issue is "and in the initial communication that any information obtained will be used to effect collection of the debt [ 30 ] Give the name and address of the original creditor ( company to which the debt was originally payable ) upon the consumer 's written request made within 30 days of receipt of the 1692g notice ; [ 20 ] Notify the consumer of their right to dispute the debt ( Section 809 )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating [ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
[ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
[ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice has a 0% timely response rate to CFPB complaints.
The most common issue reported against [ 31 ] complicating the matter where the debt collector is an attorney or law firm. The consumer 's receipt of this notice starts the clock running on the 30-day right to demand verification of the debt from the debt collector. [ 20 ] Provide verification of the debt [ 32 ] If a consumer sends a written dispute or request for verification within 30 days of receiving the 1692g notice is "and in the initial communication that any information obtained will be used to effect collection of the debt [ 30 ] Give the name and address of the original creditor ( company to which the debt was originally payable ) upon the consumer 's written request made within 30 days of receipt of the 1692g notice ; [ 20 ] Notify the consumer of their right to dispute the debt ( Section 809 )" in the "in every communication" product category.
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