Total complaints
1
Filed since My c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows ( 3 ) somebody else in the bank higher than XXXX would lose the paperwork and we would have to start the process over again. During this time's complaint history from CFPB public records. 1 consumers have filed complaints since My c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ( 3 ) somebody else in the bank higher than XXXX would lose the paperwork and we would have to start the process over again. During this time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we were working with other banks to refinance our house. We went to the XXXX branch of Wells Fargo and met with XXXX and XXXX. Upon consulting with them | 1 |
| State | Complaints |
|---|---|
| there were multiple 30 plus day periods that XXXX would not respond and nothing would get done. In many cases | 1 |
| Issue | Complaints |
|---|---|
| both of which I'm eligible for. In the end it took over 210 days for them to eventually tell us no and not process our loan. During that 210 day process there were four specific instances when we were sent four truth in lending packets | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
( 3 ) somebody else in the bank higher than XXXX would lose the paperwork and we would have to start the process over again. During this time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My c, and the most recent logged activity is My concern, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ( 3 ) somebody else in the bank higher than XXXX would lose the paperwork and we would have to start the process over again. During this time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we were working with other banks to refinance our house. We went to the XXXX branch of Wells Fargo and met with XXXX and XXXX. Upon consulting with them", and the single most common underlying issue is "both of which I'm eligible for. In the end it took over 210 days for them to eventually tell us no and not process our loan. During that 210 day process there were four specific instances when we were sent four truth in lending packets".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ( 3 ) somebody else in the bank higher than XXXX would lose the paperwork and we would have to start the process over again. During this time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
( 3 ) somebody else in the bank higher than XXXX would lose the paperwork and we would have to start the process over again. During this time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
( 3 ) somebody else in the bank higher than XXXX would lose the paperwork and we would have to start the process over again. During this time has a 0% timely response rate to CFPB complaints.
The most common issue reported against ( 3 ) somebody else in the bank higher than XXXX would lose the paperwork and we would have to start the process over again. During this time is "both of which I'm eligible for. In the end it took over 210 days for them to eventually tell us no and not process our loan. During that 210 day process there were four specific instances when we were sent four truth in lending packets" in the "we were working with other banks to refinance our house. We went to the XXXX branch of Wells Fargo and met with XXXX and XXXX. Upon consulting with them" product category.
Read our methodology — how this data is sourced, computed, and verified.