Total complaints
2
Filed since Acti
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows 2025's complaint history from CFPB public records. 2 consumers have filed complaints since Acti. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Acti
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 2025's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| documenting all stolen items - Had no way to access my accounts or discover the fraud until returning to the XXXX | 1 |
| with the added threat that they may not ever release the funds to me : Your check deposits have been delayed. After reviewing your check deposit activity on XXXX for your account ending in XXXX | 1 |
| State | Complaints |
|---|---|
| issued new cards - XXXX XXXX : Blocked fraudulent attempts | 1 |
| and spoke to banking representative XXXX to explain the situation and inquired into the cause and remedies. XXXX called his internal bank resources by phone in my presence to try to help | 1 |
| Issue | Complaints |
|---|---|
| through my local branch - Submitted comprehensive additional evidence on XX/XX/XXXX and XX/XX/year> | 1 |
| XXXX or more of the check deposits may not be paid. You dont need to take any action. If the funds dont return | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
2025 has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acti, and the most recent logged activity is The next d, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 2025 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "documenting all stolen items - Had no way to access my accounts or discover the fraud until returning to the XXXX", and the single most common underlying issue is "through my local branch - Submitted comprehensive additional evidence on XX/XX/XXXX and XX/XX/year>".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2025: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
2025 has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
2025 has a 0% timely response rate to CFPB complaints.
The most common issue reported against 2025 is "through my local branch - Submitted comprehensive additional evidence on XX/XX/XXXX and XX/XX/year>" in the "documenting all stolen items - Had no way to access my accounts or discover the fraud until returning to the XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.