2026 data Public-data reference. official source

2023 prior to the processing of my request. Also

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows 2023 prior to the processing of my request. Also's complaint history from CFPB public records. 1 consumers have filed complaints since I co. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I co
Since

Total complaints

1

Filed since I co

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

2023 prior to the processing of my request. Also complaint mix by product

Total complaints: 1

2023 prior to the processing of my request. Also complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). 2023 as: 1 complaints (100.0%), resolution 0.0% 2023 as 100.0%
  • 2023 as 1 100.0% 0% relief

How 2023 prior to the processing of my request. Also's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
2023 as my account was still reflecting administrative forbearance and my payments were not due. Again 1

Top States

State Complaints
I was told that MOHELA could not guarantee that this payment would count as a qualifying payment for programs such as PSLF because payments made to an account in forbearance do not count as qualifying payments. I was told to make the payment anyway 1

Top Issues

Issue Complaints
I was told that my request to decline the administrative forbearance had not been processed. There was a ticket for my account but the request had not been processed or closed on MOHELAs part. Again 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About 2023 prior to the processing of my request. Also

2023 prior to the processing of my request. Also has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I co, and the most recent logged activity is I continue, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, 2023 prior to the processing of my request. Also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2023 as my account was still reflecting administrative forbearance and my payments were not due. Again", and the single most common underlying issue is "I was told that my request to decline the administrative forbearance had not been processed. There was a ticket for my account but the request had not been processed or closed on MOHELAs part. Again".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2023 prior to the processing of my request. Also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does 2023 prior to the processing of my request. Also have?

2023 prior to the processing of my request. Also has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does 2023 prior to the processing of my request. Also respond to complaints on time?

2023 prior to the processing of my request. Also has a 0% timely response rate to CFPB complaints.

What is the most common complaint about 2023 prior to the processing of my request. Also?

The most common issue reported against 2023 prior to the processing of my request. Also is "I was told that my request to decline the administrative forbearance had not been processed. There was a ticket for my account but the request had not been processed or closed on MOHELAs part. Again" in the "2023 as my account was still reflecting administrative forbearance and my payments were not due. Again" product category.

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