Total complaints
1
Filed since Even
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 2017 via successful fax after attempting to resolve it by contacting their customer service department twice. We did not hear back from XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Even. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Even
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 2017 via successful fax after attempting to resolve it by contacting their customer service department twice. We did not hear back from XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we received insufficient funds emails. We were wondering why this was occurring even though we had closed our account | 1 |
| State | Complaints |
|---|---|
| so we ( spouse XXXX XXXX ) left her a voice message at the phone number she left for us of XXXX. He called within the hours requested that she was in the office | 1 |
| Issue | Complaints |
|---|---|
| 2017 and stated that she had researched our complaint and would be our dedicated '' point of contact. She had stated that she would need the location and/or fax # where the faxed document went with our original account closure request | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
2017 via successful fax after attempting to resolve it by contacting their customer service department twice. We did not hear back from XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Even, and the most recent logged activity is Even thoug, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 2017 via successful fax after attempting to resolve it by contacting their customer service department twice. We did not hear back from XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we received insufficient funds emails. We were wondering why this was occurring even though we had closed our account", and the single most common underlying issue is "2017 and stated that she had researched our complaint and would be our dedicated '' point of contact. She had stated that she would need the location and/or fax # where the faxed document went with our original account closure request".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2017 via successful fax after attempting to resolve it by contacting their customer service department twice. We did not hear back from XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
2017 via successful fax after attempting to resolve it by contacting their customer service department twice. We did not hear back from XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
2017 via successful fax after attempting to resolve it by contacting their customer service department twice. We did not hear back from XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against 2017 via successful fax after attempting to resolve it by contacting their customer service department twice. We did not hear back from XXXX XXXX is "2017 and stated that she had researched our complaint and would be our dedicated '' point of contact. She had stated that she would need the location and/or fax # where the faxed document went with our original account closure request" in the "we received insufficient funds emails. We were wondering why this was occurring even though we had closed our account" product category.
Read our methodology — how this data is sourced, computed, and verified.