Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 2017 I r eceived a call at XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX stating she was preparing my closing with Capital One Ban k . M y question is this normal practice for a lending industry to actually's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 2017 I r eceived a call at XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX stating she was preparing my closing with Capital One Ban k . M y question is this normal practice for a lending industry to actually's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my application was pre-approved XXXX XXXX 2017 | 1 |
| State | Complaints |
|---|---|
| terminate my loan so abruptly at the phase of settlement knowing my score was XXXX during the initial application. There were numinous errors pertaining to my loan request on my application | 1 |
| Issue | Complaints |
|---|---|
| 20017 a nd again XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
2017 I r eceived a call at XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX stating she was preparing my closing with Capital One Ban k . M y question is this normal practice for a lending industry to actually has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The point , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 2017 I r eceived a call at XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX stating she was preparing my closing with Capital One Ban k . M y question is this normal practice for a lending industry to actually reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my application was pre-approved XXXX XXXX 2017", and the single most common underlying issue is "20017 a nd again XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2017 I r eceived a call at XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX stating she was preparing my closing with Capital One Ban k . M y question is this normal practice for a lending industry to actually: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
2017 I r eceived a call at XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX stating she was preparing my closing with Capital One Ban k . M y question is this normal practice for a lending industry to actually has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
2017 I r eceived a call at XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX stating she was preparing my closing with Capital One Ban k . M y question is this normal practice for a lending industry to actually has a 0% timely response rate to CFPB complaints.
The most common issue reported against 2017 I r eceived a call at XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX stating she was preparing my closing with Capital One Ban k . M y question is this normal practice for a lending industry to actually is "20017 a nd again XXXX XXXX" in the "my application was pre-approved XXXX XXXX 2017" product category.
Read our methodology — how this data is sourced, computed, and verified.