Total complaints
1
Filed since Here
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 2015 you were abusive and/or threatening during the conversation. Based on this's complaint history from CFPB public records. 1 consumers have filed complaints since Here. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Here
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 2015 you were abusive and/or threatening during the conversation. Based on this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I come to find out that customer service banned me '' from calling the service center anymore because of that reps complaint about me. I get XXXX letter that states : We are contacting you regarding your Citi ( XXXX XXXX XXXX Preferred ( R ) Visa ( R ) account. When we spoke to you on XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| we 've decided that we 'll no longer accept your phone calls in the future. If you have any questions about your account please send your inquiry to us at : Citibank XXXX XXXX XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| we 've decided that we 'll no longer accept your phone calls in the future. If you have any questions about your account please send your inquiry to us at : Citibank XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
2015 you were abusive and/or threatening during the conversation. Based on this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Here, and the most recent logged activity is Here is ho, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 2015 you were abusive and/or threatening during the conversation. Based on this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I come to find out that customer service banned me '' from calling the service center anymore because of that reps complaint about me. I get XXXX letter that states : We are contacting you regarding your Citi ( XXXX XXXX XXXX Preferred ( R ) Visa ( R ) account. When we spoke to you on XXXX XXXX", and the single most common underlying issue is "we 've decided that we 'll no longer accept your phone calls in the future. If you have any questions about your account please send your inquiry to us at : Citibank XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2015 you were abusive and/or threatening during the conversation. Based on this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
2015 you were abusive and/or threatening during the conversation. Based on this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
2015 you were abusive and/or threatening during the conversation. Based on this has a 0% timely response rate to CFPB complaints.
The most common issue reported against 2015 you were abusive and/or threatening during the conversation. Based on this is "we 've decided that we 'll no longer accept your phone calls in the future. If you have any questions about your account please send your inquiry to us at : Citibank XXXX XXXX XXXX XXXX XXXX" in the "I come to find out that customer service banned me '' from calling the service center anymore because of that reps complaint about me. I get XXXX letter that states : We are contacting you regarding your Citi ( XXXX XXXX XXXX Preferred ( R ) Visa ( R ) account. When we spoke to you on XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.