Total complaints
1
Filed since At t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 2015 call's complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 2015 call's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| to help pay off a balance on a credit card with a 7 % interest rate ... I 'm sure I do n't have to explain what little sense that makes. Here is my frustration | 1 |
| State | Complaints |
|---|---|
| I never received any word from Wells Fargo that I was denied the account or an,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WI,54016,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,Yes,2075584 | 1 |
| Issue | Complaints |
|---|---|
| I was already approved in writing for the 0 % rate and had no reason to believe I was n't going to receive it as per the XXXX/XXXX/15 email and attachments. Even if I had known that such a rule applies that you ca n't have another WF card to get that rate | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
2015 call has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At this po, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 2015 call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "to help pay off a balance on a credit card with a 7 % interest rate ... I 'm sure I do n't have to explain what little sense that makes. Here is my frustration", and the single most common underlying issue is "I was already approved in writing for the 0 % rate and had no reason to believe I was n't going to receive it as per the XXXX/XXXX/15 email and attachments. Even if I had known that such a rule applies that you ca n't have another WF card to get that rate".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2015 call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
2015 call has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
2015 call has a 0% timely response rate to CFPB complaints.
The most common issue reported against 2015 call is "I was already approved in writing for the 0 % rate and had no reason to believe I was n't going to receive it as per the XXXX/XXXX/15 email and attachments. Even if I had known that such a rule applies that you ca n't have another WF card to get that rate" in the "to help pay off a balance on a credit card with a 7 % interest rate ... I 'm sure I do n't have to explain what little sense that makes. Here is my frustration" product category.
Read our methodology — how this data is sourced, computed, and verified.