Total complaints
4
Filed since On X
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows 2015.'s complaint history from CFPB public records. 4 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 2015.'s 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 2015 my wife walked in the payment to a Chase Branch and handed both checks to the teller. A few weeks later we receive a letter from Chase telling us our account is delinquent. That XXXX of the checks | 1 |
| I asked the representative about a discrepancy between my statement balance and current balance to determine what amount I needed to pay to make an on-time full payment ( due that day ). For an unknown reason | 1 |
| letter as stated above | 1 |
| XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| was an ISF check. I knew that was a lie because I had the funds to cover my check plus {$6000.00} worth of overdraft protection. More than enough to cover a {$770.00} check. I started to investigate and saw that our mortgage account was credited for the full payment on XXXX XXXX 2015 | 1 |
| but my current balance was listed as approximately {$2000.00}. The online system would not allow me to pay the larger statement balance | 1 |
| 2015 with an official yellow forwarding label placed by the XXXX XXXX dated XXXX XXXX | 1 |
| and to my knowledge | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
2015. has accumulated 4 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is To date, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 2015. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2015 my wife walked in the payment to a Chase Branch and handed both checks to the teller. A few weeks later we receive a letter from Chase telling us our account is delinquent. That XXXX of the checks", and the single most common underlying issue is "was an ISF check. I knew that was a lie because I had the funds to cover my check plus {$6000.00} worth of overdraft protection. More than enough to cover a {$770.00} check. I started to investigate and saw that our mortgage account was credited for the full payment on XXXX XXXX 2015".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2015.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
2015. has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
2015. has a 0% timely response rate to CFPB complaints.
The most common issue reported against 2015. is "was an ISF check. I knew that was a lie because I had the funds to cover my check plus {$6000.00} worth of overdraft protection. More than enough to cover a {$770.00} check. I started to investigate and saw that our mortgage account was credited for the full payment on XXXX XXXX 2015" in the "2015 my wife walked in the payment to a Chase Branch and handed both checks to the teller. A few weeks later we receive a letter from Chase telling us our account is delinquent. That XXXX of the checks" product category.
Read our methodology — how this data is sourced, computed, and verified.