Total complaints
11
Filed since I at
11 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
11 consumer complaints filed with the CFPB
This profile shows 2015's complaint history from CFPB public records. 11 consumers have filed complaints since I at. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
11
Filed since I at
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 2015's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 2015 | 3 |
| Mortgage Broker | 1 |
| 2015. Enclosed was a copy of the Cardmember Agreement. However | 1 |
| XXXX processed a retainer fee from our Capital One Credit Card ending XXXX in the amount of XXXX that including a 3 % processing fee for day of coordination set for XXXX XXXX | 1 |
| we fell behind due to illness. We then put our home on the market and have received an offer. Due to the fact it took a year to sell | 1 |
| set to begin XXXX XXXX | 1 |
| XXXX XXXX | 1 |
| and the contact did refund my latest month 's interest charges of some {$25.00} | 1 |
| endorsed check XXXX my signature ) | 1 |
| State | Complaints |
|---|---|
| to get our equity line refinanced or to streamline our XXXX loans. She informed us that Bank of America could not refinance our loan or streamline our loan ( both loans are with Bank Of America ) and suggested we contact their Modification Office. We have heard that getting your loan Modified rarely happens | 1 |
| I paid XXXX in full. | 1 |
| I sent an email to the address provided by Kohl 's to clarify the courtesy offer. | 1 |
| we elect to terminate services. | 1 |
| we finally were able to reach a rep and the told us we had missing items. My husband became frustrated and immediately called back to Citi and our representative happened to answer! She informed us she was on another call and could not talk to us. With a little prodding we were able to get her to agree to call back after her call. We then asked her where we were in this process. She told us we were missing items -- our Realtor had n't sent in her paperwork. We told her we just talked with her and she did both send and faxed the necessary paperwork. The rep said let me look again. '' I used my cell phone and called my Realtor and explained what was happening. The Rep then came back on the line and said things were expiring/or expired and so she could n't do anything until she had updated documents. We told her we would update the HUD paperwork and send the addendum to the listing contract but when could we expect an answer on the short sale. She stated she had no idea because it had to go to the underwriter | 1 |
| as evidenced by the attached USPS tracking confirmation. I contacted Ocwen on XXXX/XXXX/15 to obtain an advanced copy of the loan modification offer and spoke with an Ocwen representative by the name of XXXX XXXX XXXX Agent ID # XXXX ) who incorrectly informed me that it was mailed out on XXXX/XXXX/15 via 2-day priority mail | 1 |
| I received an email from the XXXX | 1 |
| the interest charges were $ XXXX- $ XXXX/month | 1 |
| from to me unknown reasons. The XXXX contract was allegedly cancelled as never happened ( as being told by the car dealer | 1 |
| XXXXArrived at USPS FacilityXXXX | 1 |
| they unfairly and quite frankly defaulted on the above noted document request and emailed me a XXXX page monitoring '' document | 1 |
| Issue | Complaints |
|---|---|
| at XXXX XXXX XXXX | 1 |
| via electronic transfer ( 28 days from the date of the offer ) and on XXXX XXXX | 1 |
| because at the time of purchase | 1 |
| 2015 | 1 |
| 2015 we sent in the final paperwork we were told needed to be sent. We gave permission to the representative to talk with our Realtor on our behalf. The Realtor has sent in the necessary paperwork. When we called to find out when we would get the answer to the short sale | 1 |
| was that it was not sent out to me until XXXX XXXX | 1 |
| then I checked my account and the balance was negative {$4600.00}. My attorney mailed a letter on XXXX XXXX | 1 |
| but it seems likely that underpayments of {$100.00} per month for 6 months would put me a bit more in debt than {$25.00} | 1 |
| I had to wait for approx. two hours for the salesperson. Finally | 1 |
| XXXX XXXX XXXX | 1 |
| and insurance adjusters report. In addition in the mailing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
2015 has accumulated 11 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I at, and the most recent logged activity is XXXX XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 2015 reports a 0% timely-response rate and has closed 9.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2015", and the single most common underlying issue is "at XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2015: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
2015 has received 11 consumer complaints filed with the Consumer Financial Protection Bureau.
2015 has a 0% timely response rate to CFPB complaints.
The most common issue reported against 2015 is "at XXXX XXXX XXXX" in the "2015" product category.
Read our methodology — how this data is sourced, computed, and verified.