Total complaints
1
Filed since Next
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 2 days later I received and email telling me the dispute I requested was now open's complaint history from CFPB public records. 1 consumers have filed complaints since Next. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Next
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 2 days later I received and email telling me the dispute I requested was now open's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I knew the furnished information must have been the result of identity theft. Since I am a paid member of Experians | 1 |
| State | Complaints |
|---|---|
| however I DID NOT ASK FOR THE INFORMATION TO BE DISPUTED AGAIN | 1 |
| Issue | Complaints |
|---|---|
| my next call was to them. The agent I spoke with opened a case for me and a few days later XXXX a Fraud Resolution Specialist got in contact with me to discuss the situation. Having gone through this before | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
2 days later I received and email telling me the dispute I requested was now open has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Next, and the most recent logged activity is Next I con, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 2 days later I received and email telling me the dispute I requested was now open reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I knew the furnished information must have been the result of identity theft. Since I am a paid member of Experians", and the single most common underlying issue is "my next call was to them. The agent I spoke with opened a case for me and a few days later XXXX a Fraud Resolution Specialist got in contact with me to discuss the situation. Having gone through this before".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 2 days later I received and email telling me the dispute I requested was now open: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
2 days later I received and email telling me the dispute I requested was now open has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
2 days later I received and email telling me the dispute I requested was now open has a 0% timely response rate to CFPB complaints.
The most common issue reported against 2 days later I received and email telling me the dispute I requested was now open is "my next call was to them. The agent I spoke with opened a case for me and a few days later XXXX a Fraud Resolution Specialist got in contact with me to discuss the situation. Having gone through this before" in the "I knew the furnished information must have been the result of identity theft. Since I am a paid member of Experians" product category.
Read our methodology — how this data is sourced, computed, and verified.