Total complaints
1
Filed since Chas
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows ( 2 ) a copy of my application and relevant offer associated with it's complaint history from CFPB public records. 1 consumers have filed complaints since Chas. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Chas
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ( 2 ) a copy of my application and relevant offer associated with it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in which they abandoned the argument that I was not eligible and instead charactered my inquiry as requesting a new offer '' | 1 |
| State | Complaints |
|---|---|
| ( 3 ) if a decision was made that I was ineligible for the mileage offer | 1 |
| Issue | Complaints |
|---|---|
| I called again to speak with a Customer Service Supervisor. She denied that the promotion I mentioned was ever available for the United Club MileagePlus Card ( which is contrary to screenshots I collected XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
( 2 ) a copy of my application and relevant offer associated with it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chas, and the most recent logged activity is Chase sent, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ( 2 ) a copy of my application and relevant offer associated with it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in which they abandoned the argument that I was not eligible and instead charactered my inquiry as requesting a new offer ''", and the single most common underlying issue is "I called again to speak with a Customer Service Supervisor. She denied that the promotion I mentioned was ever available for the United Club MileagePlus Card ( which is contrary to screenshots I collected XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ( 2 ) a copy of my application and relevant offer associated with it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
( 2 ) a copy of my application and relevant offer associated with it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
( 2 ) a copy of my application and relevant offer associated with it has a 0% timely response rate to CFPB complaints.
The most common issue reported against ( 2 ) a copy of my application and relevant offer associated with it is "I called again to speak with a Customer Service Supervisor. She denied that the promotion I mentioned was ever available for the United Club MileagePlus Card ( which is contrary to screenshots I collected XX/XX/XXXX" in the "in which they abandoned the argument that I was not eligible and instead charactered my inquiry as requesting a new offer ''" product category.
Read our methodology — how this data is sourced, computed, and verified.