Total complaints
6
Filed since My g
2026 data Public-data reference. official source
1692e
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows 1692e's complaint history from CFPB public records. 6 consumers have filed complaints since My g. The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
My g
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
1692e complaint mix by product
- XXXX ( 3 50.0% – 0% relief
- including mismatched 1 16.7% – 0% relief
- more than 1 16.7% – 0% relief
- and none 1 16.7% – 0% relief
How 1692e's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX ( a ) | 3 |
| including mismatched account numbers and failure to provide a patient number | 1 |
| more than once. And the actions of USAA since that call would lead any reasonable person to believe that they actively misrepresented the collections process so that they would be able to repossess the vehicle rather than deal with or be subject to the automatic stay that a bankruptcy filing would trigger. From the actions of USAA on XX/XX/2023 | 1 |
| and none of the amounts match the balances reported on my credit report. They did not provide : The original account contract or signed agreement A full payment history or ledger showing charges | 1 |
Top States
| State | Complaints |
|---|---|
| 1692g Personal Information Violations : Incorrect Name Variations : XXXX XXXX '' and XXXX | 3 |
| and 1692f | 1 |
| 1692f | 1 |
| 1692f. The statements they sent do not substantiate the amount claimed | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX XXXX. XXXX XXXX AUTO FINANCE ACCOUNT Status : Charge-off with {$19000.00} balance Violation : Account marked dispute resolved '' without substantive investigation Legal Basis : 15 U.S.C. 1681e ( b ) | 3 |
| validity | 1 |
| and XX/XX/2023 | 1 |
| interest | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About 1692e
1692e has accumulated 6 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My g, and the most recent logged activity is XXXX. SYST, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 1692e reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX ( a )", and the single most common underlying issue is "XXXX XXXX. XXXX XXXX AUTO FINANCE ACCOUNT Status : Charge-off with {$19000.00} balance Violation : Account marked dispute resolved '' without substantive investigation Legal Basis : 15 U.S.C. 1681e ( b )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 1692e: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does 1692e have?
1692e has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does 1692e respond to complaints on time?
1692e has a 0% timely response rate to CFPB complaints.
What is the most common complaint about 1692e?
The most common issue reported against 1692e is "XXXX XXXX. XXXX XXXX AUTO FINANCE ACCOUNT Status : Charge-off with {$19000.00} balance Violation : Account marked dispute resolved '' without substantive investigation Legal Basis : 15 U.S.C. 1681e ( b )" in the "XXXX ( a )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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